Account Manager

2 weeks ago

Santa Clara, United States Actus Consulting Group Full time

Account Manager & Business Development - Santa Clara, CA Industry:

Manufacturer Location:

Santa Clara, CA Salary:

$95K~(DOE) Visa Sponsor:

No Language:

English: Business Level, Japanese: Business Level Japanese electronics manufacture seeks an Account Manager & Business Development.

Essential Job Functions Business Development • Achieves the sales quota which is discussed and agreed between the incumbent and management. • Travels through assigned territory to call on existing and prospective customers, and to attend trade shows for business opportunities. • Develops new businesses through introduction of the company and product positioning. • Researches and compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trades shows, Internet Web sites, referrals and other sources. • Researches market conditions and conducts feasibility studies to determine market demand for existing and new products or services. • Gathers, analyzes, and compares competitor data and pricing to that of the Company for benchmarking purposes in evaluating market position. • Prepares presentation materials for sales and marketing purposes. • Calls on delinquent accounts and collects payments. • Attends departmental sales meetings to discuss project status and prospective customers. • Provides input to management on new product or service features to be developed to meet current and future customer needs in the U.S. • Builds and maintains relationships with key customers and accounts. • Achieves the sales quota which is discussed and agreed between the incumbent and management. Account Management • Communicates with customers via phone or email; receives and processes purchase orders, purchase confirmations, invoices, order cancellations or changes in product/delivery schedules. • Informs customers of prices, shipping dates, anticipated delays, and any additional information needed by customers. • Follows up on sample, literature, and specification requests. • Understands every account/customer special requirements, and ensures such items are recorded and properly outlined for each sales order. • Reviews orders for accuracy and product availability; enters orders into the system. • Checks inventory level and places purchase orders. • Investigates customers’ complaints and inquiries and provides solutions. • Completes requests for return merchandise authorization (RMA) and failure analysis • Maintains records or logs of important customer calls received or information provided. • Compiles statistics and prepares various reports for management. Other & Miscellaneous • Seeks constant improvement, more efficient and less expensive ways and means in work processes. • Performs other duties and projects as assigned by Company management. • Maintains high ethical standards in the work place. • Reports all irregular issues and problems to management for solution. • Maintains good communication with supervisors, other staff members, customers and others. • Complies with all company policies and procedures. • Responsible for maintaining a clean and safe working area including any work conducted at customer sites.

Job Requirements: skills, qualifications, working conditions Minimal Required Essential Job Skills Analysis, Initiative/Follow-through, Judgment, Time Management, Dependability/Commitment, Diplomacy, Ethics, Employee Development, Flexibility/Adaptability, Leadership, Negotiation, Planning & Organization, Presentation, Problem-Solving, Supervisory.

Qualifications Education & Work Experience • Bachelor’s degree (B.A.) in Business Administration or equivalent from four-year college or university; or four to ten years’ related experience and/or training; or equivalent combination of education and experience. • 7-10 years of similar experience. • Japanese fluency is required Registration:

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