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Robotics Field Engineer

2 months ago

Detroit, United States WHEEL Full time
Do you want to help the world become smarter? Join a fast-growing robotics company to further the reach of indoor mobility

At wheel.me we are aiming to help people improve the way they live and work by enabling "everything" indoors to move effortlessly on smart wheels. We have invented the first and only autonomous wheel in the world, and now we want you to join our team. We are expanding globally and are seeking a Robotic Field Engineer to join us in our Newlab @ Michigan Central's Detroit office.

This job requires a unique combination of mechatronics skills, site mapping experience, end-user and site management training ability, customer relationship management, and effective internal and external communication. You will travel extensively (50-75%) to our customers with all expenses paid.

What you will be doing at wheel.me:
  • Deployment of complex robotic solutions, including robotic hardware and software
  • Prepare customer sites for deployments of the wheel.me solution, deploy and test the solution, train the user groups, and support production use of the system until customer acceptance is achieved
  • Map customer sites to create a virtual world for the robots, validate that map, and edit as needed
  • Ensure smooth implementation of the robots on-site working with other Deployment Tech's and Deployment Engineers
  • Assist with on-site infrastructure, robot and software set-up and support during initial system deployment
  • Ensure customer satisfaction while onsite implementing the solution
  • Work directly with engineering teams to implement the robots at customer sites
  • Ensure the smooth operations of the robots on-site by working hand-in-hand with customers after deployment
What you need to bring to wheel.me:
  • Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field
  • 1+ years of experience troubleshooting robotics systems in industrial environments
  • Diverse knowledge and interest in hardware, robotics, and electronics
  • Self-motivated attitude with the ability to solve problems independently in customer facilities
  • Effective internal and external communication skills
In general, please see this list as a guiding list of what we are looking for. If you have a passion for the robotics industry we want to hear from you.

What we offer:
  • A fast-paced startup environment where we work with talented, committed, and supportive teammates
  • Use of our Newlab @ Michigan Central office space, which includes a gym and other perks
  • A comprehensive benefits package including paid holidays, vacation, and sick days
  • Competitive medical, dental, and vision plans with FSA options
  • 401k plan with employer matching
  • Employee stock options
  • Bi-annual tech budget for your desired tech gadgets


Well? What are you waiting for? Send in your application

Apply here or reach out to our HR Manager, Veronica Roberts
Contact information: veronica@wheel.me

Department Deployment Locations Detroit