General Manager

9 hours ago


Fresno, United States Holiday Inn Express Full time

We currently have an exciting opportunity for a General Manager at our Holiday Inn Express & Suites, Fresno "River Park" location. If you're a team player, who is excited about delivering a meaningful guest experience we encourage you to explore your next career opportunity with us.

The General Manager's duties include, but are not limited to; overseeing all day-to-day operations by directing staff efforts toward exceptional and complete guest satisfaction, team member productivity, and compliance to brand standards, cost controls, maximizing revenues and hotel profitability. The General Manager is a well-spoken and well regarded, ambassador who carries a strong vision for the hotel. This can be a perfect opportunity for a seasoned Assistant General Manager or Director of Operations who is ready to take the next step in their hospitality career

** IHG/Hilton or Marriott experience is preferred **

Job Responsibilities:

  1. Develop short-term and long term financial and operational plans for the hotel which supports the overall objectives of the company. Prepare the annual hotel budget.
  2. Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports.
  3. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
  4. Implement and maintain local and national sales/marketing programs.
  5. Establish, and maintain a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration, and compliance with established labor regulations.
  6. Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  7. Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel.
  8. Maintain a security function to protect the assets of the hotel and the personal safety of it's employees and guests.
  9. Implement/maintain two-way communication systems that cross departmental lines to reach all employees.
  10. Develop new programs that result in an increased level of guest satisfaction and operational excellence.
  11. Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
  12. Reward employees who meet or exceed guest expectations.
  13. Creative use of brand tools and other resources to ensure all guest expectations are met.
  14. Achieves guests' satisfaction goals and ensures maintenance and security of the hotel's physical assets.
  15. Managing loss prevention and risk management policies, safety standards, and claims reporting.
  16. Comply with certification requirements as applicable for the position to include: Food Handlers, Alcohol Awareness, CPR, and First Aid.
  17. Ensures good standing in the community by developing and maintaining relationships with the Chamber of Commerce, Convention and Visitors Bureau, other hotels, local schools, local government, and community and civic organizations.
  18. Other duties as assigned.
Job Skills:
  1. Computer skills to include word processing, spreadsheet, and familiarity with brand-specific property brand-specific Property Management System(s).
  2. Ability to exercise excellent communication, presentation, organization, time management, and listening skills.
  3. Ability to use analytical skills for measuring business potential and value to the hotel.
  4. Ability to successfully interact with all levels of customers and hotel management.

Job Qualifications:

Education

Bachelor's degree in hotel management, business, or related field; and or equivalent combination of education and experience

Experience

Minimum of 3 years of hotel operations experience in a supervisory capacity. 2 years experience in direct sales or retail trade; OR, an equivalent combination of education and experience. F&B experience, along with IHG/Hilton or Marriott experience preferred.

Licenses/Certifications

Possess a valid driver's license and be able to drive to customer appointments.

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
  • General Manager

    5 hours ago


    Fresno, United States Holiday Inn Express Full time

    We currently have an exciting opportunity for a General Manager at our Holiday Inn Express & Suites, Fresno "River Park" location. If you're a team player, who is excited about delivering a meaningful guest experience we encourage you to explore your next career opportunity with us. The General Manager's duties include, but are not limited to; overseeing all...

  • General Manager

    7 hours ago


    Fresno, United States El Pollo Loco Full time

    3290 W Shaw Ave, Fresno, CA 93711, USA Req #2541 Have you ever envisioned leading a team to success or dared to help manage a million-dollar business? Well here’s your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We’ll provide you with an awesome training...

  • General Manager

    4 weeks ago


    Fresno, United States El Pollo Loco Full time

    Have you ever envisioned leading a team to success or dared to help manage a million-dollar business? Well here's your opportunity to live the dream! Put your team-building skills to the test and bring us your passion, energy and strong customer service skills. We'll provide you with an awesome training program, great mentors and an exceptional team that...

  • General Manager

    4 weeks ago


    Fresno, United States PF Miami Developers LLC Full time

    Job Type Full-time Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members...

  • General Manager

    4 weeks ago


    Fresno, United States 24 HOUR FLOOD PROS LLC Full time

    About us Are you a dynamic and experienced leader ready to take on a critical role in a fast-growing water damage mitigation company? 24 Hour Flood Pros is seeking a talented and motivated individual to join our team as a General Manager / Operations Manager. We are a trusted name in the restoration industry, dedicated to providing top-notch water damage...


  • fresno, United States AKRE & Associates Full time

    Job Overview:The Cemetery GM is responsible for overseeing the daily operations, maintenance, and customer service functions of a cemetery in Fresno, CA. This role ensures the cemetery is maintained in a manner that honors the deceased and provides a peaceful, respectful environment for families. The Cemetery Manager will manage cemetery staff, handle...


  • Fresno, United States AKRE & Associates Full time

    Job Overview:The Cemetery GM is responsible for overseeing the daily operations, maintenance, and customer service functions of a cemetery in Fresno, CA. This role ensures the cemetery is maintained in a manner that honors the deceased and provides a peaceful, respectful environment for families. The Cemetery Manager will manage cemetery staff, handle...


  • fresno, United States AKRE & Associates Full time

    Job Overview:The Cemetery GM is responsible for overseeing the daily operations, maintenance, and customer service functions of a cemetery in Fresno, CA. This role ensures the cemetery is maintained in a manner that honors the deceased and provides a peaceful, respectful environment for families. The Cemetery Manager will manage cemetery staff, handle...


  • Fresno, United States AKRE & Associates Full time

    Job Overview:The Cemetery GM is responsible for overseeing the daily operations, maintenance, and customer service functions of a cemetery in Fresno, CA. This role ensures the cemetery is maintained in a manner that honors the deceased and provides a peaceful, respectful environment for families. The Cemetery Manager will manage cemetery staff, handle...


  • Fresno, United States The Hertz Corporation Full time

    The Car Sales General Manager oversees all store operations management including sales, finance, inventory, pricing, and compliance. Achieve high customer service score (NPS), achieve sales & profitability targets, finalize purchase, trade-in, sales agreements etc., inventory management, including merchandising, vehicle pricing, manage the reconditioning...


  • Fresno, United States Hertz Full time

    The Car Sales General  Manager oversees all store operations management including sales, finance, inventory, pricing, and compliance. Achieve high customer service score (NPS), achieve sales & profitability targets, finalize purchase, trade-in, sales agreements etc., inventory management, including merchandising, vehicle pricing, manage the reconditioning...


  • Fresno, United States Hertz Full time

    The Car Sales General  Manager oversees all store operations management including sales, finance, inventory, pricing, and compliance. Achieve high customer service score (NPS), achieve sales & profitability targets, finalize purchase, trade-in, sales agreements etc., inventory management, including merchandising, vehicle pricing, manage the reconditioning...

  • General Practitioner

    3 weeks ago


    Fresno, United States Dominic Dizon Medical Corporation Full time

    Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking an experienced General Practitioner to join our team! As a General Practitioner, you will be managing a changing caseload of patients every day who suffer from a variety of illnesses and injuries. You will be assessing their needs,...

  • General Practitioner

    4 weeks ago


    Fresno, United States Dominic Dizon Medical Corporation Full time

     Benefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob SummaryWe are seeking an experienced General Practitioner to join our team! As a General Practitioner, you will be managing a changing caseload of patients every day who suffer from a variety of illnesses and injuries. You will be assessing their needs, ordering...

  • General Dentist

    4 weeks ago


    Fresno, United States Western Dental & Orthodontics Full time

    Overview: Our General Dentists perform a variety of preventative, restorative, endodontic, and surgical procedures that fall under the scope of general dentistry. We're big on teamwork, so you'll be working and growing with other dentists in your office and region to provide the best treatment for your patients. Plus, we bring the Board Specialists into your...

  • General Dentist

    2 months ago


    Fresno, United States Western Dental & Orthodontics Full time

    Overview: Our General Dentists perform a variety of preventative, restorative, endodontic, and surgical procedures that fall under the scope of general dentistry. We’re big on teamwork, so you’ll be working and growing with other dentists in your office and region to provide the best treatment for your patients. Plus, we bring the Board Specialists into...

  • General Dentist

    1 month ago


    Fresno, United States Western Dental & Orthodontics Full time

    Overview: Our General Dentists perform a variety of preventative, restorative, endodontic, and surgical procedures that fall under the scope of general dentistry. We’re big on teamwork, so you’ll be working and growing with other dentists in your office and region to provide the best treatment for your patients. Plus, we bring the Board Specialists into...

  • General Surgeon

    2 months ago


    Fresno, United States KurzSolutions Full time

    The mosaic of people, culture and opportunity; this is Fresno! bout the Community - Fresno, C The City of Fresno is located in the heart of the state in the fertile San Joaquin Valley. From the agricultural fields on the valley floor to the snow-capped peaks of the Sierra Nevada mountains, the Fresno area truly offers something for everyone. Centrally...

  • General Dermatologist

    1 month ago


    Fresno, United States Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California Full time

    We have an opportunity for Full Time general Dermatologist to join the excellent team of practicing Dermatologists at our Fresno Medical Center.In this role, you will: Focus on patients without the worries of practice management or billing Join a multi-specialty group allowing for integrated multidisciplinary care of skin cancers with Dermatology, Plastic...

  • Office Manager

    2 weeks ago


    Fresno, United States Cesar Chavez Foundation Full time

    Radio Campesina, a Hispanic radio network is looking for an experienced Office Manager that will maintain the general image and appearance of the office as well as assist the General Manager with administrative duties, scheduling and client interaction. Daily Duties and responsibilities: + Maintain all office equipment including making sure all equipment...