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Mortgage Loan Assistant

2 months ago

Scottsdale, United States SayGo Home Loans LLC Full time
Description

We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today

Responsibilities

•Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
•Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
•Provide administrative support such as screening and making calls, booking appointments, etc.
•Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction
•Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork

Qualifications

•Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
•High school diploma or equivalent required. College degree in finance or banking preferred
•2-3 years of professional office environment and administration or mortgage experience preferred
•Excellent customer service and communication skills and willing to go above and beyond for customers and team
•Although not required, having an NMLS license or training is preferred