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Hybrid Temp Application Analyst
4 days ago
Pay Rate is $48.60 to $51.60 per hour | Hybrid Tri-state NY [Home & NYC Office One (1) Day per Week]
Ongoing Temp Assignment with Possibility to Extend or Go Permanent | MUST be COVID & Flu Vaccinated
Top NYC Healthcare Firm is looking for a detailed and initiative-taking Application Analyst to join its Clinical Research Informatics and Technology (CRIT) Department for a long-term Temporary Assignment (currently thru 28 Feb 2025) with the possibility to Extend or Go Permanent. You will work closely with various units within the institution, including Human Resources, Clinical Research Operations Staff, as well as external Biopharmaceutical Clinical Trial Monitors and Auditors, utilizing a REDCap Database and Microsoft Excel files for establishing secure remote access to the organization's Electronic Health Record. This role focuses on providing comprehensive support, troubleshooting, and training to ensure seamless application performance and user satisfaction.
Incredible organization where you feel as though you are "giving back". Hybrid [Tri-state NY & 633 Third Ave, NY, NY 10017 and One (1) Day per Week in the Office]. MUST be Fully COVID and Flu Vaccinated. Full-time; Mon-Fri; 9am-5pm (ET).
TOP 3-5 SKILLS/EXPERIENCE ON RESUME
- Experience working in a highly regulated environment (e.g., Clinical Research, Banking, etc.)
- Experience and ease with working and learning new programs (REDCap, SPOT, etc.)
- Proven ability to work with external and internal customers, HR, Informatics, Clinical Research, Compliance, etc.
SKILLS AND REQUIREMENTS
- High School Diploma required; College Degree strongly preferred.
- Proven experience as an Application Analyst or in a similar role.
- Proficiency in Microsoft Office Applications 365 (Excel, PowerPoint, Word, Outlook).
- Strong critical thinking skills with the ability to troubleshoot and resolve technical issues.
- Ability to multitask effectively and manage multiple priorities.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Diligence and good people skills.
- Basic experience in operations management.
- Experience with REDCap or similar applications.
- Background in clinical research or related fields.
- Adaptive learner with the ability to adjust to and master new software and systems.
DUTIES AND RESPONSIBILITIES
- Provide daily support and troubleshooting for software applications used across the organization.
- Maintain and update all phases of the monitoring set-up process using various systems and applications such as (MATS, PIMS, and organization specific informatics ticketing system), and applications such as Excel and REDCap.
- Monitor the Monitor Support Email inbox and manage incoming emails accordingly.
- Assist in problem solving, troubleshooting techniques and issue resolution.
- Provide 100% service to both clinical research staff and external monitors and auditors involved in request, setup, and training processes.
- Function as the liaison between HR, Helpdesk, and the Health Informatics Team during monitor and auditor configuration setup.
- Assist in training end-users on application functionalities and best practices when requested.
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