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Customer Service Representative
1 month ago
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
- Ability to maintain a positive rapport with customers, providing world class service.
- Exemplary customer service skills, analytics and problem- solving skills.
- Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
- Any other duty, task, or responsibilities as assigned.
- Minimum of 18 years of age.
- If operating a Company Vehicle, a valid driver's license will be required.
- 1- 2 years of experience in a customer service role.
- Ability to perform basic math calculations.
- Personable, enthusiastic and engaging personality.
- Excellent communication skills, both verbal and written.
- Bi-lingual in English and Spanish.
Type of Travel Required: Local
Amount of Travel Required:
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