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Event Coordinator
3 months ago
About Us
For nearly 20 years, The Mirbeau Companies have successfully developed and managed European-inspired boutique hotels, spas, and resorts. Family-owned and operated, Mirbeau Inn & Spa is a nationally renowned destination resort brand.
Pay Rate: $22 to $25/hour Full Time
Job Summary
Mirbeau Inn & Spa is looking to add an Event Coordinator to join our Food & Beverage team in our Plymouth Mirbeau Inn & Spa location.
Event Coordinator - Plymouth
Reporting to the Food & Beverage Manager
- Ensure effective supervision of all areas, aspects, and employees within the Events Department
- Ensure excellent service and high customer satisfaction
- Maintain effective communication with the F&B manager and Sales team
- Define and recommend any ideas, problems, and solutions to improve banquet operation
- Be familiar with all event spaces and capacities in terms of different setup styles
- Supervise and coordinate employees, engage in set up and service
- Assist in a work schedule for event employees related to upcoming business volume in banquet areas
- Attend all weekly BEO meetings and ensure all changes and additional requests are effectively communicated to the Events Team.
- Inspect banquet rooms before a function to determine that room arrangements follow the BEO's instructions
- Coordinate all plating and serving of food to guests in banquet rooms and ensure all Food, Beverage, and Services are per BEO instructions
- Work closely with the Banquet Chef to ensure proper coordination of the timing of each banquet function as required by the client
- Act as a liaison between customers and operations of the resort during functions
- Handle guest comments and concerns properly and courteously and transmit them to the Banquet Chef, Sales Managers, and all banquet employees to improve
- Ensure cleanliness and sanitation in all banquet areas and related areas
- Ensure proper storage of all banquet equipment like tables, chairs, buffets, linen, condiments, etc.
- Maintain an effective eye on the use of linen, supplies, and certain food items (salt/pepper, sugars/sweeteners, cream, bread and butter, etc.)
- Maintain a careful check on temperature, lighting, and music throughout the banquet facilities
- Assign additional tasks such as cleaning of equipment or moving furniture
- Analyze the actual numbers of guests and served dishes at the end of a function before preparing billing and properly transmit these figures to the Sales Department
- Initiate training of banquet employees to ensure job proficiency
- Coach and retrain as needed
- Ensure all banquet employees wear clean uniforms with nametags
- Attend all scheduled meetings as deemed necessary by the resort
- Perform any additional tasks as directed by the F&B Manager
The position requires a minimum of three years in the Banquet Department or Food and Beverage of a luxury hotel/resort. Good communication skills and the ability to delegate are required. A neat appearance and a pleasant personality are desired.
Employee Perks & Company Incentives
- 401K with a company match
- Medical, Dental, Vision and Life Insurance Plans
- Career advancement potential within company
- Paid time off for full time and part time employees, along with holiday pay
- Employee Assistance and Anniversary programs
- Discounted rates for services within Spa
- Work Performance Incentives