Current jobs related to Customer Services Representative - West Goshen Twp - County of Chester
-
Customer Service Representative
2 weeks ago
Williams Twp, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experience Excellent...
-
Customer Service Representative
2 weeks ago
Goshen, United States Kennametal, Inc. Full timeAbout Kennametal With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and...
-
Customer Service Representative
2 weeks ago
Lehigh Twp, United States PeopleShare Inc Full time** Customer Service representatives need in the Lehigh Valley ** PeopleShare is looking for experienced, friendly and eager to learn customer service representatives in the Lehigh Valley. Bilingual in English/Spanish is required. You will be communicating with customers all day to help with Medicaid along with medical assistant programs. Hit the ground...
-
Customer Service Representative
3 weeks ago
Cinnaminson Twp, United States U-Haul Full timeLocation: 2101 US Hwy 130 S, Cinnaminson, New Jersey 08077 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
5 days ago
Wall Twp, United States Trinity Solar Full timeCustomer Service Representative Job Details Job Location Wall NJ Corporate Office - Wall, NJ Position Type Full Time Education Level High School or Equivalent Salary Range $19.00 - $20.00 Hourly Job Shift Day Job Category Administration Description "You've worked for the rest...now work for the best!" Trinity Solar...recognized by NJ Biz as...
-
Customer Service Representative
3 weeks ago
West Columbia, United States Kelly Services, Inc. Full time#x. A 0; Often the first point of contact for customers, the Worksite Representative is responsible for addressing customer service concerns, inquiries and activities. The Worksite Representative is responsible for handling specific call types and co Customer Service Representative, Customer Service, Bilingual, Representative, Customer Experience, Retail,...
-
Customer Service Representative and Dispatcher
2 months ago
West Chester, United States Home Hvac Services Full timeJob DescriptionJob DescriptionAs a Customer Service Representative & Dispatcher, you are a key member of the team and represent Home HVAC Services on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees.You are self-motivated,...
-
HVAC Customer Service Representative
2 months ago
Cranberry Twp, United States Johnson Controls International Full timeUnder direct supervision, tracks and provides direct support for the planned service agreement renewal process. Actively participates in accounts receivable activities such as collections and new customer authorizations. Provides back up customer cal Customer Service Representative, Customer Service, HVAC, Representative, Accounts Receivable, Manufacturing,...
-
Customer Service Representative and Dispatcher
4 months ago
West Chester, United States Home Hvac Services Full timeJob DescriptionJob DescriptionBenefits:Health insuranceOpportunity for advancementPaid time off As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Home HVAC Services on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and...
-
Customer Service Representative
3 weeks ago
Boardman Twp, United States FiNet Inc Full timeSchedule: Monday - Friday, 8:30 AM to 5:00 PM ET FiNet has a mission to partner with community financial institutions to make a diverse range of modern payment processing options accessible to small businesses nationwide, empowering them to operate more effectively and productively. In the process, we will provide personalized support they’ll find nowhere...
-
Customer Service Representative
3 months ago
Clinton Twp, United States Mr Electric Full timeEstablished in 1994, Mr. Electric is a global franchise organization providing electrical installation and repair services. Recognized by magazines among its "Franchise 500," Mr. Electric franchisees provide these services to both residential and commercial customers. At almost 200 locations worldwide, each location is independently owned and operated. Our...
-
Customer Service Representative
3 weeks ago
Cinnaminson Twp, United States EMSL Analytical Full timeEMSL is seeking a Customer Service Representative for its Cinnaminson, NJ location. This role will entail interacting with customers via phone and/or email to address their concerns, answer their questions and assist them with their needs. This role is 5 days in the office on-site. Responsibilities include but are not limited to: Receives high volume...
-
Customer Service Representative
2 weeks ago
East Pennsboro Twp, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experience Excellent...
-
Customer Service Representative
1 week ago
Deptford Twp, United States David's Bridal Full timeBEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find...
-
Customer Service Representative
2 weeks ago
West Babylon, United States Check-Mate Industries Inc Full timeCustomer Service Representative West Babylon, New York Check-Mate Industries LLC located in West Babylon, NY has an immediate opening for a Customer Service Representative to work in its West Babylon, New York facility. Over the past 55 years, Check-Mate has proven to be the winning move for hundreds of customers in a diverse range of industries. The company...
-
Customer Service Representative
2 weeks ago
West Babylon, United States Check-Mate Industries Full time $18 - $22Job DescriptionJob DescriptionCustomer Service RepresentativeWest Babylon, New YorkCheck-Mate Industries LLC located in West Babylon, NY has an immediate opening for a Customer Service Representative to work in its West Babylon, New York facility. Over the past 55 years, Check-Mate has proven to be the winning move for hundreds of customers in a diverse...
-
Customer Service Representative
7 days ago
West Babylon, United States Check-Mate Industries Full time $18 - $22Job DescriptionJob DescriptionCustomer Service RepresentativeWest Babylon, New YorkCheck-Mate Industries LLC located in West Babylon, NY has an immediate opening for a Customer Service Representative to work in its West Babylon, New York facility. Over the past 55 years, Check-Mate has proven to be the winning move for hundreds of customers in a diverse...
-
Customer Service Representative
7 days ago
West Babylon, United States Check-Mate Industries Full time $18 - $22Job DescriptionJob DescriptionCustomer Service RepresentativeWest Babylon, New YorkCheck-Mate Industries LLC located in West Babylon, NY has an immediate opening for a Customer Service Representative to work in its West Babylon, New York facility. Over the past 55 years, Check-Mate has proven to be the winning move for hundreds of customers in a diverse...
-
Customer Service Representative
2 weeks ago
West Babylon, United States Check-Mate Industries Full time $18 - $22Job DescriptionJob DescriptionCustomer Service RepresentativeWest Babylon, New YorkCheck-Mate Industries LLC located in West Babylon, NY has an immediate opening for a Customer Service Representative to work in its West Babylon, New York facility. Over the past 55 years, Check-Mate has proven to be the winning move for hundreds of customers in a diverse...
-
Customer Service Representative
6 days ago
West Babylon, United States Check-Mate Industries Full time $18 - $22Job DescriptionJob DescriptionCustomer Service RepresentativeWest Babylon, New YorkCheck-Mate Industries LLC located in West Babylon, NY has an immediate opening for a Customer Service Representative to work in its West Babylon, New York facility. Over the past 55 years, Check-Mate has proven to be the winning move for hundreds of customers in a diverse...
![County of Chester](https://media.trabajo.org/img/noimg.jpg)
Customer Services Representative
2 months ago
The Customer Service Representative (CSR) is responsible for providing vital service information to current and prospective clients by utilizing the call center system and customer comment / complaint database to log information and resolve customer questions and concerns. Individuals in this position will positively represent the Department and County by providing a high level of customer service and professionalism through the use of individual skills and effective teamwork.
Answers (and/or directs to appropriate staff members) customer calls to provide information regarding trip scheduling, program eligibility, and other general inquiries and complaints, with the objective of resolving situations in the minimum amount of time and at the lowest organizational level
Works within guidelines, policies and procedures as established by supervisor, Customer Service Manager and/or other Department managers
Performs other duties as may be required or assigned
Required Skills, Knowledge & Experience:
Education:
This position requires a high school degree or GED equivalent, with a minimum of two (2) years full-time experience in customer service or call centers. Related experience may substitute for educational requirements on a year for year basis. Prior experience with public transit or school bus transportation service is highly desirable.
Knowledge and skills include the ability to talk in clear speech and possess an excellent command of the English language, with the ability to decipher English language spoken by a wide variety of cultures.
Experience:
This position requires a general knowledge of:
Applicable federal, state, and local laws, rules, and regulations including ADA
Customer service principles and practices
Disabilities and related effects
Basic call management systems and telecommunications equipment
Neighboring transit agencies and services
Cash handling practices
Qualifications / Requirements:
Ability to interface effectively with all levels of County management.
Creates a positive image of the Department and County by achieving and maintaining rapport with customers by providing a high level of customer service that translates into new trip reservations and/or customer satisfaction. As needed, asks questions to gain an understanding of customer needs.
Ability to maintain confidential information and handle confidential matters.
Ability to present self in a professional manner and interact positively with internal and external parties.
Excellent verbal, written and interpersonal skills.
Accurate and detail-oriented, with excellent organizational skills and the ability to perform multiple tasks while priorities are under constant change.
Provides suggestions and recommendations to supervisor or other Department management that highlight unmet customer needs.
Basic to Intermediate skill to use a personal computer and various software packages.
Strong customer service skills and experience.
Maintaining logs and records.
Operating applicable office equipment.
Providing excellent customer service.
Efficient use of electronic technology.
Establish and maintain effective working relations with other transit employees and the public.
Ability to work under pressure, addressing significant problems and tasks that arise simultaneously and /or unexpectedly.
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, and the public sufficient to exchange or convey information and to receive work direction.
Ability to work independently or as part of a team to achieve objectives.
Ability to maintain confidential information and handle confidential matters.
Ability to work extended hours, as necessary.
Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.
Computer Skills Required:
To perform this job successfully, an individual should have, at minimum:
Intermediate Word skills
Intermediate Excel skills
Basic Outlook skills
Basic PowerPoint skills
Basic Internet skills
Physical Demands:
While performing the duties of this position, an individual is frequently required to sit, and talk or hear.
Occasionally, an individual will need to stand, walk, bend at the waist while working, and climb stairs.
On rare occasions, the individual will need to reach or work with arms above shoulders, kneel, stoop, crouch or squat.
The specific vision requirement listed for this position is:
Close vision (clear vision at 20 inches or less)
Work Environment:
Most duties are typically performed in an office environment, where the noise level is quiet to moderate. Duties may occasionally be performed at off-site locations and/or outdoors, which may necessitate dealing with excessive heat or cold and/or moderate to loud noise levels.
Certificates / Licenses / Clearances Required:
Does the position necessitate a criminal background check? ( must be job-related ):
Yes
This position requires the following documents to be obtained, reviewed as acceptable by the supervisor, and re-obtained every five (5) years:
PA Child Abuse
PA Criminal History
FBI Criminal History
#J-18808-Ljbffr