Hospitality Server

2 days ago

Milwaukee, United States Eastcasle Place Full time
Job Description

Job Title: Server

Location: Eastcastle Place

Salary: $15.00/ hour | Sign-On Bonus: $1,000 | this position is paid hourly there are NO tips included

Position Type: Part-Time, 16 hours per week, Non-Exempt

Schedule: 4:00pm - 8:00pm, required every other weekend rotation Saturday 11:30am - 8:00pm and Sunday 9:00am -2:30pm (specific weekday TBD based on applicant needs and department needs)

Do you have a love for delivering exceptional dining experiences and making people smile? We're looking for a Server to join our team and play a key role in providing top-notch service to our residents in a vibrant healthcare setting. If you're enthusiastic, compassionate, and thrive in a fast-paced service minded environment, this is your opportunity to make a real difference Join our team and be a part of creating an environment where every meal is an enjoyable and memorable experience for our residents

At Eastcastle Place you'll witness the incredible life stories of some of the wisest individuals. We've been proudly serving seniors for over 140 years, offering a continuum of care that promotes active and fulfilling lifestyles while respecting the dignity and independence of each resident. On our team you'll be part of a remarkable organization dedicated serving our community when they need us most. We are currently looking for a Dietary Aide to join our team and help create a dining experience that nurtures both body and soul.

As a Server, you will be responsible for ensuring that residents enjoy their dining experience by providing courteous, attentive, and professional service. We have an in-house restaurant, The Gillman, and lounge, the 1884, where we provide sit down and take out service from lunch and dinner. Your day to day responsibilities will include tasks like helping residents with menu selections, setting tables, bussing table throughout service, and serving meals in a friendly and time-efficient manner. During meal service you will take meal orders with a calm and positive attitude, address resident inquiries making special accommodations as needed. You will also use your attention to detail skills ensure that food is served according to the resident's preferences and nutritional needs. As a Server in The Gillman you'll work as part of a team to ensure high service standards, and model the organization's values. As a member of the Hospitality department, you will work with fellow Server, Lead Server, Cooks, Dishwashers, and report to our Front of House Manager and Director of Hospitality.

What You Will Do:
  • Set tables and maintain work stations in proper order
  • Correctly and efficiently serve meals to residents, employees or guests in designated areas
  • Take orders, provide service and requested items both graciously and courteously
  • Answer pertinent questions about menu items, and make suggestions and accommodations as requested
  • Be familiar with residents' diets and personal food preferences
  • Clear dishes from tables during and after meal service, and assist with washing and distribution clean dishes as needed
  • Assist in maintaining an exceptional high level of customer service for our residents and their guests
  • Maintain safe and sanitary conditions in work areas, including the proper removal and disposal of all garbage and waste
  • Maintain personal cleanliness and practice proper sanitation techniques at all times
  • Complete all pre-service and post service side work as assigned or requested
What You Will Bring:
  • Required minimum of 1-3 years experience working in hospitality service
  • Required minimum of 1 year experience working as a server for a sit down restaurant or facility
  • High School or GED
  • Ability to build connections and keep a professional manner
  • Front of house service skills
  • Ability to interpret and explain menu items
  • Strong customer service skills
  • Communication skills
  • Ability to work under pressure
  • Strong work ethic
  • Ability to multitask
  • Teamwork and ability to work independently
  • Friendly and approachable demeanor with a passion for helping others
Why You'll Love Us:

At Eastcastle Place, we foster a compassionate and supportive environment for both staff and residents, treating everyone with integrity, dignity, and respect. Our team consists of highly qualified individuals who serve with enthusiasm and a commitment to quality. As an Eastcastle Place employee you will have access to the following benefits:
  • 401(k) with matching after 1 year
  • Tuition Reimbursement through scholarships
  • Holiday Bonus
  • Health & Wellness Programs
  • Free surface parking and Bus line access
    • Line 30 (Downer + Bradford) 1 block away
    • Line 21 (Downer + Bradford) 1 block away
    • Line 30 (Maryland + Bradford) 2 blocks away
  • Discounted lunch/meal program
  • Free onsite fitness center and pool
  • Employee Rewards and Recognition program


DEI Statement:
We are committed to providing an inclusive environment that ensures the happiness and success of each of our staff members. We pride ourselves on hiring, training, and retaining a community of employees from various backgrounds, perspectives, and experiences.

EOE Statement:
Eastcastle Place is an equal opportunity employer, we hire without discriminate to race, national origin, creed, gender, gender identity, sexual orientation, veteran status, disability, age, marital status or other legally protected status.

Disclaimer Statement:
Eastcastle Place is a Senior Living and Health Services Facility. Applicants must be 18 years or older. Applicants that are offered a position are subject to undergo a caregiver background check and drug screen. Flu shots are required to obtain within 30 days of starting during flu season. Further disclosure and authorization is provided during the interview process. With any questions or concerns please contact our HR Department.

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