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Summer Server
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Join The Pfister Hotel's Summer Server Team
Are you ready for an unforgettable experience this summer? We're looking for enthusiastic and skilled servers to join our team at Mason Street Grill in downtown Milwaukee. As a summer server, you'll have the opportunity to serve our guests with flair and create lifelong memories.
The ideal candidate will possess exceptional communication skills, a positive attitude, and a passion for delivering top-notch service. You'll be responsible for providing an exceptional guest experience, ensuring that every table is satisfied, and exceeding expectations. If you're looking for a fun and challenging role that will help you grow professionally and personally, we encourage you to apply.
What You'll Do:
- Greet guests in a friendly and courteous manner, explaining specials and promotions.
- Maintain positive interaction with guests, ensuring their satisfaction and exceeding expectations.
- Work as a team player, assisting co-workers as needed and contributing to a positive work environment.
- Replenish beverages, check with guests for satisfaction, and market dessert items and specialty coffees.
- Present checks to guests promptly, collect payment, and thank guests for their patronage.
- Supplement bus help in clearing and resetting tables, pre-bussing main course dishes before guests leave.
- Perform assigned side work, including replenishing condiments and restocking service areas.
What You'll Bring:
- An innate desire to serve, with a passion for delivering exceptional guest experiences.
- The ability to maintain high standards for service, steps of service, and departmental standards.
- Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
- The ability to read, write, and speak the English language sufficient to understand menus, special promotions, and communicate with guests.
- The ability to remember, recite, and promote menu items, and to transport large trays weighing up to 30 lbs. through a crowded room.
- Prior food and beverage experience is preferred, but not required.
What's in It for You:
As a summer server at The Pfister Hotel, you'll enjoy a range of benefits, including:
- A free, well-balanced meal every shift.
- A Marcus Hotels & Resorts Room Discount Voucher with a six-month expiration date.
- A Marcus Hotels & Resorts Food & Beverage Voucher for 25% off at any Marcus Restaurant.
- The opportunity to earn substantial income in a short period of time.
About Us:
The Pfister Hotel is a division of Marcus Hotels & Resorts, a company with a rich 60-year history of operational and service excellence. We're committed to creating extraordinary experiences for our guests and associates, and we're focused on expanding our U.S.-based portfolio of 15 hotels and resorts. Our properties are known for their unique character and style, and we're proud to be a leader in the hospitality industry.
Note: This document describes the general nature and level of work required of servers in our summer program. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Pfister Hotel is an equal opportunity employer.