Patient Access Specialist, Full-Time, Dallas-Oak Lawn

2 months ago

Addison, United States Surgery Partners Full time
GENERAL SUMMARY OF DUTIES:

The Patient Access Specialist will ensure all Patient Access functions within the Physical Therapy department are completed accurately and timely for proper operation of management reports and cash flow.

REQUIREMENTS:

  • High School Diploma or equivalent
  • 1-2 years' experience in a healthcare setting
  • Knowledge of clinic policies and procedures
  • Knowledge of computer systems, programs
  • Knowledge of medical terminology
  • Must be able to multitask.
  • Must be able to express compassion and kindness to patients, visitors, and guests.
  • Must maintain a professional attitude
  • Skilled in written and verbal communication and customer relations
  • Ability to work effectively with medical staff, management, external agencies, and
  • Normal office environment with direct patient contact
  • Occasional evening or weekend work
ESSENTIAL FUNCTIONS:
  • Conduct and document patient interviews to obtain demographic, insurance and financial information for registration, insurance verification, prior authorization, and billing.
  • Performing check-in procedures and knows patient flow processes.
  • Verifies patient insurance eligibility for coverage and appropriate benefit levels for ordered services.
  • Calculates, discusses, and collects estimated patient financial liability according to financial clearance policies.
  • Schedules patients for evaluation and treatment per provider guidelines
  • Adheres to compliance policies and procedures regarding order validation, financial and cash policies, compliance forms, government and commercial payor requirements and regulations, and patient safety requirements for appropriate patient identification.
  • All other duties as assigned.
PHYSICAL DEMANDS:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools, or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
  • The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.
  • The employee must be able to stand and/or walk at least five hours per day.
  • The employee must be willing to travel to all PT Clinics
  • Requires sitting and standing associated with a normal office environment
WORK ENVIRONMENT:
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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