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Customer Service Representative
2 months ago
Description We're looking for a Customer Service Representative in the Manufacturing industry located in Louisville, Kentucky, United States . Responsibilities Bring a "customer comes first" mentality every day. Assist pharmacists in the practice of pharmacy, in accordance with state, federal, and company policy. Interact with customers via inbound calls, outbound calls, emails, and other communication platforms. Make and receive inbound calls to veterinary offices to resolve customer discrepancies. Enter pet and drug information into our pharmacy system, ensuring information is entered correctly and efficiently. Adhere to company policies and procedures related to pharmacy errors and the Quality Improvement Program. Report prescription errors immediately to leadership and/or a pharmacist on duty. Comply with all company policies and procedures. Create and maintain respectful relationships with coworkers. Complete special assignments and other tasks as assigned. Commit to learning and developing yourself to better the company as a whole. Maintain a sense of ownership, be a self-starter, and have a strong attention to detail, especially when entering pharmacy orders. #J-18808-Ljbffr
