Retail Store Supervisor
2 weeks ago
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you're interested in joining our mission, click the below links to join our team today
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Retail Store Supervisor of Sunnyside* Ocala, FL will support day-to-day operations of the dispensary in accordance with state law and Company standards. This position will help to direct workflow of the staff, and regularly perform store opening and closing procedures. As a Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the company's mission to normalize, professionalize, and revolutionize cannabis.
At Sunnyside, we believe the employee experience is paramount. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Dispensary Supervisor, you will have:
- Experience leading a team of hourly members; skills include onboarding, training, coaching and providing feedback.
- Knowledge of retail business fundamentals, including inventory management, opening/closing procedures setting daily work assignments and facilitating operational workflows, and driving sales goals.
- Elevated skills in decision making, active listening and problem solving.
- Advanced cannabis product knowledge and industry compliance standards.
- Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service.
- Regularly perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and inventory reporting) on non-peak periods.
- Facilitate training and onboarding of Lead Wellness Advisors and Wellness Advisors, including coaching on selling and cross-selling techniques.
- Respond to all employee's questions, concerns or suggestions and communicate team resource requirements to management.
- Provide real-time coaching and feedback for performance concerns; document and escalate all employee relations issues in a timely manner to management.
- Direct the workflow of the team by creating morning rosters, break sheets, and delegating daily responsibilities.
- Ensure team accountability to compliance with all company policies, procedures, state and local laws.
- Manage escalated customer concerns and respond to complex or nonstandard product questions.
- Investigate any cash, POS or product discrepancies and escalate/record appropriately.
- Troubleshoot technical issues or glitches in POS system.
- Verify inventory counts and cash deposit totals; reconcile any discrepancies.
- Maintain inventory of marketing assets including fliers, merchandise, and promotional materials.
- Ensure a clean and safe environment for employees and customers. Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance)
- Ability to walk or stand for extended periods of time
- High School Diploma or equivalent
- 3 - 5 years' experience in customer service
- 1+ year experience leading or mentoring a team; cannabis experience preferred
- Excellent customer service skills
- Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
- Excellent communication, interpersonal, and persuasive skills
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
ADDITIONAL REQUIREMENTS
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act ("CCPA") Notice to Applicants:
Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting CCPAnotice@crescolabs.com
Reporting a Scam:
Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.
Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.
We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.
If you are in doubt, please contact us at Report-a-spam@crescolabs.com with questions.
-
Retail Operations Supervisor
2 weeks ago
Ocala, Florida, United States Bned Full timeRetail Operations Supervisor (Full-time) - BnedJob Category: Retail ManagementJob OverviewBned is a unique retail environment dedicated to providing exceptional customer experiences. Our stores offer a wide range of products, including educational materials, technology, apparel, and refreshments, catering to the needs of students, their families, and faculty...
-
Retail Operations Supervisor
2 weeks ago
Ocala, Florida, United States Citi Trends Full timePosition Overview:Citi Trends is seeking a committed Retail Operations Supervisor to support our thriving business in the value-priced urban apparel sector.As we expand, this role is ideal for those with a solid background in retail looking to advance their careers. With three or more years of retail experience, you will be prepared to take on greater...
-
Retail Operations Supervisor Trainee
2 weeks ago
Ocala, Florida, United States Rural King Full timeCompensation and Benefits * 401(k) plan with a 100% match on the first 3% of contributions and 50% on the next 2% * Comprehensive healthcare options * Virtual medical consultations * Access to specialized care programs * 15% Employee Discount * Financial wellness program * Employee assistance initiatives * Support for associates facing hardships * 24/7...
-
Retail Operations Supervisor Trainee
1 week ago
Ocala, Florida, United States Rural King Full timeCompensation and Benefits - 401(k) plan with a generous matching contribution structure - Comprehensive healthcare options to meet your needs - Virtual healthcare consultations - Access to specialized care programs - Employee discount program - Financial wellness resources - Support programs for associates in need - 24/7 spiritual support services ...
-
Retail Operations Supervisor
2 weeks ago
Ocala, Florida, United States Baskin Robbins Full timeJoin the Sweet Side of Leadership!At Baskin Robbins, we take pride in serving up smiles and delicious treats every day. Our team members are the heart of our operations, working together to create memorable experiences for our guests and supporting our local communities. We invite you to be part of our journey.Role OverviewAs a Retail Operations Supervisor,...
-
Retail Department Supervisor
2 days ago
Ocala, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...
-
T Mobile Neighborhood Retailer Store Manager
3 weeks ago
Ocala, United States GP Mobile, An Authorized T-Mobile Retailer (Southeast) Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryDental insuranceDonation matchingEmployee discountsFlexible scheduleFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resources401(k)401(k) matchingChase #LimitlessPotential at GP Mobile, an Authorized T-Mobile...
-
Retail Store Manager
6 days ago
Ocala, Florida, United States Trulieve Full timeJob SummaryWe are seeking a highly motivated and experienced Assistant General Manager to join our team at Trulieve. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences and driving business results in our stores.Key ResponsibilitiesCustomer Experience: Lead and coach teams to deliver...
-
Wireless Retail Sales Associate
2 months ago
Ocala, United States OSL Retail Services Full timeOverviewReady to unlock unlimited earning potential? As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology. Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a...
-
Retail Sales Associate
3 days ago
Ocala, Florida, United States Marshalls Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.Key...
-
Bilingual Spanish T-Mobile Retail Store Manager
2 weeks ago
Ocala, United States Connectivity Source Full time¿Hablas espaol? Estamos contratando gerentes de tiendas minoristas que sean bilinges! Si hablas espaol e ingls y te gustara tener la oportunidad de trabajar en una empresa que ofrezca oportunidades de crecimiento con salarios competitivos, sigue leyendo. HAVE THE POWER TO CREATE CHANGE! AVERAGE ALL IN PAY WITH BONUSES AND SPIFFS $45K TO $60K PER YEAR...
-
Store Operations Supervisor
2 weeks ago
Ocala, Florida, United States Domino's Pizza LLC Full timePosition Overview Domino's Pizza LLC is seeking a dedicated and skilled Store Operations Supervisor to join our dynamic team. This role is essential in ensuring the smooth operation of our pizza establishment. Key Responsibilities Lead and inspire a team to deliver exceptional customer service. Oversee daily operations, ensuring high standards of...
-
Retail Department Manager
1 day ago
Ocala, Florida, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and experienced Retail Department Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.Key ResponsibilitiesCustomer Experience:...
-
Retail Experience Manager
3 weeks ago
Ocala, Florida, United States Best Buy Full timeAs the Retail Experience Manager, you'll assume the leadership duties of an entire store to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee strategies throughout their home location. You'll also share trends impacting your micro-market (local surrounding stores) with the Hub...
-
Retail Sales Associate
4 days ago
Ocala, Florida, United States HomeGoods Full timeAbout UsAt HomeGoods, we're a dynamic and fast-paced retail company that's always on the lookout for talented individuals to join our team. As a leading off-price retailer, we offer a unique shopping experience that's all about discovery and excitement.Job SummaryWe're seeking a highly motivated and customer-focused Retail Sales Associate to join our team....
-
Store Associate>
2 months ago
Ocala, United States RaceTrac Full timeRaceTrac - 3040 S. Pine Ave. [Retail Associate / Stocker / Team Member] As a Store Associate at RaceTrac, you'll: Provide prompt, efficient, and courteous guest service; Follow company policies and procedures; Sell products to individuals in a high volume convenience store outlet; Help to maintain a clean, stocked, customer friendly environment inside and...
-
Retail Experience Manager
3 weeks ago
Ocala, United States Best Buy Full timeAs the Retail Experience Manager, you'll assume the leadership duties of an entire store to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee strategies throughout their home location. You'll also share trends impacting your micro-market (local surrounding stores)...
-
Retail Merchandise Associate
2 weeks ago
Ocala, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...
-
Retail Merchandise Coordinator
1 week ago
Ocala, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...
-
Store Associate Part-Time
3 months ago
Ocala, United States DSW Full timeYou must apply through our internal portal: ** Store Associate Part-Time** DATE: Apr 20, 2021 CITY: Ocala BRAND: DSW REQ #: 114951 LOCATION NAME: Market Street At Heathbrook, Ocala DEPARTMENT: Stores **General Summary** Store Associates provide friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the...