Development Officer IV

DEVELOPMENT OFFICER IV – ORANGE COUNTY, CA - FOR CHILDREN'S HUNGER FUND, A FAITH-BASED NON-PROFIT
 

LOCATION: The focus of this position will be donor acquisition in the Orange County area. The Development Officer IV may be located remotely in Orange County or onsite in Los Angeles with regular travel in the Orange County area for donor engagement.

JOIN THE TEAM - ORGANIZATION OVERVIEW:
At Children’s Hunger Fund, we are a team of like-minded individuals committed to delivering hope to suffering children, answering God’s call to serve Him together in this way—equipping local churches for gospel-centered mercy ministry. We invite you to explore whether there might be a place for you on our team. CHF was founded in 1991 by Dave and Lynn Phillips who decided to establish a ministry that worked to alleviate the physical and spiritual suffering of children as well as support and empower local churches to minister to the poor. CHF now serves in over 30 countries. Mercy Network church partners continue to expand their reach into new communities, and more families are hearing the hope of the gospel through gospel-centered, relational mercy ministry. CHF has office locations in Los Angeles, California, and Dallas & San Antonio, Texas.

POSITION OVERVIEW:

The Development Officer IV serves as the primary fundraiser for the organization by identifying, cultivating, and maintaining relationships at assigned fundraising levels. The position develops donor relationships to sustain and grow CHF’s financial base of support for operations and ministry. At a high level and with consistent engagement, the Development Officer IV provides experienced planning, coordination, communication, and follow-through with the initiation and implementation of CHF donor relationships for contact with individuals, churches, and/or businesses. These relationships may include:

o   Existing and Prospective Mid-Level Donors

o   Existing and Prospective Major Donors

o   Existing and Prospective Planned Giving Donors

o   Corporate Donors, Foundation and Grant Managers

o   Professional Advisers including Wealth Managers, Attorneys, and CPAs

The primary focus of the Development Officer IV – Orange County is managing and developing mid-level and major level donor relationships in the Orange County and San Diego markets and may include donor relationships within Los Angeles and nationally. The position requires maintaining a regular presence at CHF corporate headquarters in Sylmar through a periodic work and meeting schedule.

Reports To: Senior Director, Los Angeles

Relates Closely With: Development Team, Donor Care Team, Ministry Development Team, Leadership Team, Executive Director of Relationship Development, Senior Vice President, President

Primary Executive:   Executive Director of Operations

Functional Executive:   Executive Director of Relationship Development

Essential Duties & Responsibilities:

• Development Officers will have acquisition responsibilities including working with leads generated by Marketing and converting them into engaged donors. Develop relationships that will be assigned to each Officer as defined by the following CHF Development designations:
  • Mid-Level Accounts ($5,000 to $25,000 annual giving)
  • Major Accounts (>$25,000 annual giving) 
• Effectively communicate and support growth of CHF’s programs. This includes:
  • Project Food Pak (PFP)
  • Project Coin Pak (PCP)
  • Mobile Food Pak (MFP)
  • National Food Pak (NFP)
  • Virtual Food Pak (VFP)
• Work effectively to personally manage (or contribute to) a donor portfolio implementing CHF’s best practices and standards.
• Develop and execute a donor call and gratitude schedule (annually, semi-annually, quarterly, monthly) to assure donor appreciation, cultivation, and solicitation of regional relationships as well as the discovery of new relationships.
• Work toward assigned revenue goals, and if applicable CHF program goals (PFP, PCP, MFP, or NFP), and other Development activity metrics.
• Report on key metrics and provide timely reports on development initiatives, if applicable.
• Know and understand CHF’s history, messaging, and values, and effectively communicate its story to donors and prospective donors.
• Maintain and grow a base of support within assigned donor relationships through converting Marketing leads to engaged donors, soliciting new contacts and travel within a geographic area as needed. A split of the Development Officer’s focus and time will be spent out of the office and initiating donor communication—associated emails and phone calls, setting appointments, writing thank you notes, etc. Other activities may include inviting donors to visit the Distribution Center, introduction to CHF leadership, attending CHF volunteer/special events, and travel on CHF vision trips.
• Arrange and/or support networking events designed to meet new prospective donors or enhance relationships with existing donors. These may be special volunteer/Food Pak events or tours of the Distribution Center. Once an appropriate level of familiarity and trust is established with a donor, the Development Officer will solicit annual, special/capital, and planned gifts from these constituents to support the current, expanding, and future mission and ministry of CHF.
• Ensure pertinent donor data is updated in the donor database accurately and on a timely basis.
• Exercise good stewardship of time and allotted travel dollars, per CHF travel policies.
• Collaborate with other Development, Ministry Development, and Operations employees.
• Participate in CHF meetings and events as needed and/or assigned including weekly Staff Meetings, Leadership Team meetings (if applicable), All-Staff Retreat, Volunteer Workdays, receptions, and planning and budget meetings.
• If assigned, ensure assigned aspects of the capital campaign(s) move forward, data is captured accurately, and individualized strategy is created for CHF donors and potential donors.

Leadership Responsibilities:  

•       Lead by example:  Demonstrate CHF’s mission, values, and distinctives in execution of responsibilities.

•       Contribute as a member of the Leadership Team.

Equipment:

• Standard Office Equipment (telephone, computer workstation, printer, copier, scanner, calculator)

Work Environment:

• Primarily: office, churches, public venues, commercial establishments; Occasionally: warehouse

Physical Demands:

• Constantly exchange accurate information whether verbally or in writing
• Constantly operate a computer and other office machinery such as telephone, printer, fax
• Frequently travel outside the office to churches, commercial establishments, public venues
• Frequently work seated at a desk (at least 50% of the time) and for long periods of time such as for international air/ground travel as well as navigate uneven terrain by foot
• Frequently move around inside the office to access files cabinets, attend meetings, utilize office machinery
• Occasionally lift up to 35 lbs. but less than 50 lbs.
• Occasionally set up and break down a display booth

Minimum Qualifications (Knowledge, Skills, Abilities):

• Confesses Jesus Christ as Lord and Savior; active member of a gospel-centered, Christian local church; demonstrates ongoing growth in Christian maturity
• Bachelor’s degree in a related field, or equivalent knowledge and work experience
• Minimum 8-10 years of work experience in a non-profit, ministry, or related field
• Minimum of 5 years leadership experience
• Demonstrated mastery of Development best practices
• Demonstrated excellence in business development and leadership
• Excellent communication (verbal and written) and general skills building relationships
• Previous experience working with a donor management software application (Salesforce, etc.,) is preferred
• Demonstrated integrity and the ability to foster a good reputation for CHF internally and externally
• Innovative problem-solver, able to respectfully negotiate and resolve differences for the success of all involved
• Proficient in MS Office 365/Internet/Video Conferencing and similar applications
• Ability to acquire and maintain donor relationships at assigned levels
• Ability to speak publicly and professionally on behalf of CHF, communicating clearly and effectively about CHF’s mission, distinctives, and ministry
• Ability to work collaboratively and cohesively with the Development Team
• Ability to introduce innovative ways to raise the awareness of CHF in communities among individuals, churches, and businesses (to fundraising levels assigned and as appropriate)
• Ability to effectively plan, organize, and implement CHF events including post-event review and analysis
• Ability to travel to fulfill Development goals
• Ability to quickly learn new software applications

NOTE:  The statements above are intended to describe the general nature and level of work involved for this job and are not intended to represent an exhaustive list of responsibilities, qualifications, work environment and/or physical demands. You will be required to perform other duties as assigned.