Patient Access Lead

4 weeks ago


Tampa, United States Tampa General Hospital Full time

Job Description - Patient Access Lead - USFTGP (240001YK) Job Description Patient Access Lead - USFTGP

-

(

240001YK

) Description Job Summary: This position is responsible for leading Patient Access staff involved in the billing and follow-up of clinic patients. The role provides leadership to the patient access team, including completion of patient medical insurance eligibility, processing benefits, and referral authorizations for patients. Qualifications Required Skills: 2+ years experience in Patient Access/Accounts setting - Required. Duties & Responsibilities • Coordinates the daily activities of designated area, including scheduling, staffing and coordinating workflow using independent judgment and following departmental procedures to ensure overall operations are maintained according to standard • Participates in the performance improvement process by assisting management in the monitoring of staff performance• Completes staff training, maintaining productivity standards and ensuring that established goals and objectives are met or exceeded on a consistent basis • Develop and manage successful communications and relationships with providers, staff and administrative teams to create awareness of patient experience initiatives • Collaborate with leadership to meet customer/patient service outcomes for patient experience goals • Maintains overall patient experience and safety, following all policies and protocols, to allow for optimal experience of care Primary Location

Primary Location

:

Tampa Eligible for Remote Work

:

Hybrid Remote Job

Organization

Organization

:

USFTGP Schedule

Schedule

:

Full-time Scheduled Days

:

Monday, Tuesday, Wednesday, Thursday, Friday

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