Patient Access Lead
4 weeks ago
Job Description - Patient Access Lead - USFTGP (240001YK)
Job Description
Patient Access Lead - USFTGP
-
(
240001YK
)
Description
Job Summary:
This position is responsible for leading Patient Access staff involved in the billing and follow-up of clinic patients. The role provides leadership to the patient access team, including completion of patient medical insurance eligibility, processing benefits, and referral authorizations for patients.
Qualifications
Required Skills:
2+ years experience in Patient Access/Accounts setting - Required.
Duties & Responsibilities
• Coordinates the daily activities of designated area, including scheduling, staffing and coordinating workflow using independent judgment and following departmental procedures to ensure overall operations are maintained according to standard
• Participates in the performance improvement process by assisting management in the monitoring of staff performance• Completes staff training, maintaining productivity standards and ensuring that established goals and objectives are met or exceeded on a consistent basis
• Develop and manage successful communications and relationships with providers, staff and administrative teams to create awareness of patient experience initiatives
• Collaborate with leadership to meet customer/patient service outcomes for patient experience goals
• Maintains overall patient experience and safety, following all policies and protocols, to allow for optimal experience of care
Primary Location
Primary Location
:
Tampa
Eligible for Remote Work
:
Hybrid Remote
Job
Organization
Organization
:
USFTGP
Schedule
Schedule
:
Full-time
Scheduled Days
:
Monday, Tuesday, Wednesday, Thursday, Friday
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