Professional Services
3 weeks ago
Responsibilities
Northern Illinois University is a world-class, research-focused public institution that attracts students from across Illinois, the country and the world. NIU's vision is to be an engine for innovation to advance social mobility; promote personal, professional and intellectual growth; and transform the world through research, artistry, teaching and outreach. Our mission is to empower students through educational excellence and experiential learning as we pursue knowledge, share our research and artistry, and engage communities for the benefit of the region, state, nation and world.
The Office of the Bursar is a support service department in the Division of Administration and Finance. Within the Office of the Bursar there are four key areas of operation: Accounts Receivable, Cashiering, Account Counseling and OneCard ID Services. Each of these operations provides services and support to NIU students, commercial customers and other NIU departments.
This is a seasonal part-time (extra help) position from May - September to assist the OneCard Office with summer orientations, operations and the start of the Fall 24 term. Schedule would be within the office hours of M-F (8 a.m. - 4:30 p.m.), with occasional start times of 7:30 a.m.
DUTIES AND RESPONSIBILITES
* Assist with the day-to-day front desk operations of the OneCard* Assist with processing and creating university identification cards (OneCard ID).* Process Huskie Bucks Deposits for students and employees using a Point of Sale (POS).* Balance office register at the end of the day.* Assist with taking photos and passing out cards at Orientations and other campus events* Maintain confidentiality with regard to cardholder information.* Data entry and filing of OneCard related documents* Monitor Lost ID cards that are turned into the office by contacting students* Assist with answering phone calls and emails
REQUIRED SKILLS
* Strong interpersonal skills to effectively communicate with students and departmental officials/faculty/staff, ensuring positive and professional customer service.* Ability to work independently and exercise good judgment and discretion in the performance of assigned duties and responsibilities.* Ability to pay attention to details.* Proficiency with computer skills to perform duties and responsibilities using Microsoft Word, Microsoft Excel, Microsoft Outlook, and Internet Explorer.
Working Hours M - F, 8 am - 4:30 pm Starting Salary $16/hour Required Skills
Highschool Diploma
Preferred Qualification
3 years of customer service experience
Northern Illinois University is a world-class, research-focused public institution that attracts students from across Illinois, the country and the world. NIU's vision is to be an engine for innovation to advance social mobility; promote personal, professional and intellectual growth; and transform the world through research, artistry, teaching and outreach. Our mission is to empower students through educational excellence and experiential learning as we pursue knowledge, share our research and artistry, and engage communities for the benefit of the region, state, nation and world.
The Office of the Bursar is a support service department in the Division of Administration and Finance. Within the Office of the Bursar there are four key areas of operation: Accounts Receivable, Cashiering, Account Counseling and OneCard ID Services. Each of these operations provides services and support to NIU students, commercial customers and other NIU departments.
This is a seasonal part-time (extra help) position from May - September to assist the OneCard Office with summer orientations, operations and the start of the Fall 24 term. Schedule would be within the office hours of M-F (8 a.m. - 4:30 p.m.), with occasional start times of 7:30 a.m.
DUTIES AND RESPONSIBILITES
* Assist with the day-to-day front desk operations of the OneCard* Assist with processing and creating university identification cards (OneCard ID).* Process Huskie Bucks Deposits for students and employees using a Point of Sale (POS).* Balance office register at the end of the day.* Assist with taking photos and passing out cards at Orientations and other campus events* Maintain confidentiality with regard to cardholder information.* Data entry and filing of OneCard related documents* Monitor Lost ID cards that are turned into the office by contacting students* Assist with answering phone calls and emails
REQUIRED SKILLS
* Strong interpersonal skills to effectively communicate with students and departmental officials/faculty/staff, ensuring positive and professional customer service.* Ability to work independently and exercise good judgment and discretion in the performance of assigned duties and responsibilities.* Ability to pay attention to details.* Proficiency with computer skills to perform duties and responsibilities using Microsoft Word, Microsoft Excel, Microsoft Outlook, and Internet Explorer.
Highschool Diploma
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