Customer Service Representative-FS
3 weeks ago
Invitation Homes is a fast-paced evolving company, offering high-quality homes for lease in desirable neighborhoods across America. As the nation’s premiere home leasing company, we own, lease and operate approximately 80,000 properties ensuring a move-in ready living space that provides a clean, safe, and functional home for our residents. The market teams include our Leasing and Property Management teams as well as our Rehab, Turns & Maintenance professionals. Together, our talented teams create excellent resident experiences from the time the resident moves in to the home, throughout the duration of their lease and during their transition as they move out. Our teams work hard to create and maintain high-quality homes and ensure potential residents are presented with a rental property they can’t refuse We are seeking candidates with a drive to excel in our thriving organization. We are looking for professionals who are ready to join our work-family, provide excellent service to internal and external customers and embrace our fast and friendly approach. As the single-family home rental industry is quickly evolving, we are looking for dedicated learners who are passionate to serve our residents and maintain top-quality homes. Apply today We’re looking forward to getting to know you Job Sum m ar y The Customer Service Representative - Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in a fast-paced, high volume environment. The CSR-FS manages the day-to-day service dashboard, bids and work order approvals, while supporting the needs of the Rehab, Turns and Maintenance (RTM) team. This position reports directly to a Regional Manager. E s s ent ia l Job Duti e s a nd Res p on s i b i l i ti e s Monitor maintenance dashboard and task center daily to ensure timely response to work order dispatch approvals, request for information, escalations and other communications Review turn & rehab dashboards to ensure proper task execution and respond to flagged exceptions Utilize reporting to monitor performance and compliance Manage the Maintenance Technician and/or Superintendent daily schedules & assignments to ensure optimum efficiency Review and approve/decline work order proposals within approval limit, verifying proper scope, documentation, and pricing Assist in researching and coordinating vacant utility issues to ensure utilities are activated in a timely manner Manage and facilitate eviction schedules and personal property holds; coordinate eviction clean-outs and/or personal property removal Reschedule in-home work orders directly with resident when necessary Serve as first point of contact for RTM related resident escalations and collaborate with internal teams to ensure appropriate corrective action and communication Meet with and assist residents with resolving escalated maintenance issues Schedule new and pre-acquisitions budget walks to be performed by Superintendents as well as resident orientations and pre move-out visits with resident Perform other duties as assigned E duc a ti o n a nd / o r Ex p e r i ence High school Diploma or GED Minimum 2 years of customer service, administrative experience Experience in property management or maintenance is preferred Compensation and Benefits To attract and retain top talent, were pleased to offer competit i ve compensation and benefits including: Competitive pay starting at $21 p/hour Annual bonus program Health, dental, vision and life insurance Generous paid time off plans inclu d e vacation accrual, sick time, standard holidays and floating holidays 401(K) with company matching contributions Awesome work environment with casual dress Team events and gatherings (Pre and Post-Covid) S k ill s / Spec ializ ed Kn o wl e dge Works well under pressure Excellent organizational skills with a high level of attention to detail Strong verbal and written communications skills Effective customer service and conflict resolution skills Works collaboratively with team members Intermediate proficiency in MS Word, Excel, Outlook and Adobe Effective problem-solving skills Required Licenses or Certifications None Other Requ i r e m en t s Must maintain professional appearance. Ability to be at work on a regular and consistent basis; Overtime may be required for this position. Phys i cal and Mental De m a n d s This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to re ac h i ng, st oo p i n g, standing, and walking . This position requires the ability to talk, h e a r , c o m p a re , c o m put e , c o m p il e , c o p y, a n a l yz e , c o or d i n a t e , s y n t h e s i z e , n e g o t i a t e a n d c o m mun i cat e. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. W o r k E nv ir on m ent S t a nd a r d o f f i ce w o r k i n g e n v i ron me n t that may be busy and noisy at times. #J-18808-Ljbffr
-
Customer Service Representative
1 month ago
Englewood, United States Mr Appliance Full timeAs a Customer Service Representative. As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances. Here are your prima Customer Service, Customer Service Representative, Representative, Customer Experience, Retail
-
Customer Service Representative
3 weeks ago
Englewood, United States U-Haul Full timeCompensation Range: $12.32 to $20.00 Hourly Location: 2727 S Santa Fe Dr, Englewood, Colorado 80110 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
10 hours ago
Englewood, Colorado, United States Geary Pacific Full timeAbout Geary PacificGeary Pacific Supply is a leading provider of heating, air conditioning, and ventilation products to contractors in the industry. Our company culture is built on providing professional, knowledgeable, and friendly service to our customers, suppliers, and teammates.Job SummaryWe are seeking a highly motivated and customer-focused individual...
-
Customer Service Representative
3 weeks ago
Englewood, United States Transdev Full timeBecome a Customer Service Representative with Transdev! Customer Service Representative (Where’s My Ride Agent) Transdev is proud to offer: $17.00/hr Attractive benefits package, including 401(k) with company contribution, medical, dental, and vision. Paid time off & vacation Responsibilities: Handle incoming calls from members, clients, and medical...
-
Customer Service Representative
3 weeks ago
Englewood, United States Taylor Morrison Full timeJob Description Summary As a Customer Service Representative working for Taylor Morrison, you will be responsible for providing excellent customer service with 100% satisfaction to all Taylor Morrison homeowners. You will support the Customer Service department in ensuring that all TM homeowner’s warranty service is performed in a timely, efficient, neat,...
-
Customer Service Representative
3 weeks ago
Englewood, United States Glaz-Tech Industries Full timePosition: Entry Level Order Specialist/ Customer Service Representative Location : 4005 S Clay Street Englewood, CO 80110 Department: Customer Service Pay Rate: $17.00 - $18.00 hour (Depending on Experience) with 90 Day Pay Rate Change Based on Evaluation Details: In-person, 40 hour a week position (8 Hour Shifts, 30 minute lunches) Data-Entry Based,...
-
Customer Service Representative
3 days ago
Englewood, United States M. Coast Full timeJob DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM!Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...
-
Customer Service
2 weeks ago
Englewood, United States Waterway Carwash Full timeOverview: Waterway is now hiring Customer Service - Representatives at our Greenwood Village location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a...
-
Verizon Customer Service Representative
14 hours ago
Englewood, United States Paid Management Group Full timeJob DescriptionJob DescriptionOur Verizon Customer Service Representatives are communication experts who provide fast, friendly service to customers who ask questions, assess their needs, and receive immediate assistance. Our firm is passionate about ongoing personal and professional development, which is why we have management teams who focus on actively...
-
Customer Service Representative
1 month ago
Englewood, United States Hire Connection Staffing Inc. Full timeA health insurance organization is looking for passionate and enthusiastic customer service representatives to join their team! This individual will be answering inbound phone calls in a high-volume call center role by assisting callers with their open enrollment inquiries, answering questio
-
Customer Service
2 months ago
Englewood, United States Waterway Carwash Full timeOverview: Waterway is now hiring Customer Service - Representatives at our Greenwood Village location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a...
-
Customer Service Representative
7 hours ago
Englewood, Ohio, United States Mister Sparky of Dayton Full timeJob DescriptionOverviewMister Sparky of Dayton is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and ensuring a positive overall customer experience.Key...
-
Customer Service Representative
4 weeks ago
Englewood, Colorado, United States Transdev Full timeBecome a Customer Service Representative with TransdevAbout Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more...
-
Customer Service Representative
4 weeks ago
Englewood, United States The Staffing Resource Group Inc Full timeCustomer Service Representative SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and...
-
Customer Service Representative
4 weeks ago
Englewood, United States The Staffing Resource Group Inc Full timeCustomer Service Representative SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and...
-
Customer Service Representative
3 days ago
Englewood, Colorado, United States Sportsman's Warehouse Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Sportsman's Warehouse. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
6 days ago
Englewood, United States Price Solutions Full time $55,000 - $65,000Job DescriptionJob DescriptionAt Price Solutions, we build effective outreach using incentives and rewards to create excitement among the target audiences. Through ongoing learning and market research, we keep up with the trends and understand precisely how to connect with consumers. As a member of our Customer Service team, you will be given the...
-
Customer Service Representative
1 week ago
Englewood, United States Price Solutions Full time $55,000 - $65,000Job DescriptionJob DescriptionAt Price Solutions, we build effective outreach using incentives and rewards to create excitement among the target audiences. Through ongoing learning and market research, we keep up with the trends and understand precisely how to connect with consumers. As a member of our Customer Service team, you will be given the...
-
Customer Service Representative
3 weeks ago
Englewood, United States Price Solutions Full time $55,000 - $65,000Job DescriptionJob DescriptionAt Price Solutions, we build effective outreach using incentives and rewards to create excitement among the target audiences. Through ongoing learning and market research, we keep up with the trends and understand precisely how to connect with consumers. As a member of our Customer Service team, you will be given the...
-
Customer Service Representative
19 hours ago
Englewood, United States Price Solutions Full timeJob DescriptionJob DescriptionAt Price Solutions, we build effective outreach using incentives and rewards to create excitement among the target audiences. Through ongoing learning and market research, we keep up with the trends and understand precisely how to connect with consumers. As a member of our Customer Service team, you will be given the...
