Store Associate

1 month ago


San Francisco, United States FELLOW Full time

Fellow began as a Kickstarter campaign and has grown into a global brand with distributors and customers in more than 50 countries. We bring the specialty coffee experience to people's homes via beautifully designed coffee ware that marries form and function. We currently have a small, passionate, and committed team that loves to see coffee tools come to life. We are looking for coffee nerds with a customer focus and passion for helping people create an amazing coffee experience at home Come join the Fellowship The Store Associate will live out Fellowship Thinking, our leadership principles: Fellowship Thinking centers our customers, always. Fellowship Thinking views all goals as shared. Fellowship Thinking never stops improving. Fellowship Thinking says “yes, if”. Fellowship Thinking deliberately seeks equity. Responsibilities: Deliver exceptional hospitality to our guests, your fellow teammates, and all of our vendors and suppliers Be able to speak to our product and demonstrate how to use with a variety of different brewing methods and coffee varietals Stay knowledgeable about Fellow’s current products and how they help brew ridiculously good coffee; continuously cultivating your own curiosity and knowledge through in-house tastings, cuppings, and trainings Taste coffee from our roaster partners regularly to ensure quality, uphold our standards, and develop your palate Create community in our store by sharing your joy and knowledge of coffee with our guests; inspire your Fellow teammates to do the same Support your team by taking joy in the tasks that keep the store running smoothly and beautifully—these tasks may vary but can include cleaning, clearing and washing dishes, sweeping, dusting, mopping, cleaning and organizing product displays, replenishing inventory, and taking out trash Work as a team to achieve sales goals Promote a safe and respectful working environment Requirements: 3+ years experience working in a retail, customer experience heavy position. Passionate about coffee, the industry as a whole and the art of making the perfect cup of coffee is a PLUS, not a requirement. Reliable and consistent—your leader and teammates can always depend on you to be punctual and bring your A game. Thoughtful and able to anticipate our customer’s needs. Obsessed with the details You love honing your craft Excited about taking on new experiences and possess a can-do attitude. Eligible to work in the United States and 18 years of age or older. Basic math and computer skills. A flexible schedule and availability to work mornings, evenings, weekends, and holidays. Competitive compensation Generous discount on Fellow products Best coffee anywhere Salary Range:

$22-23 / hour Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. Accepted file types: pdf, doc, docx, txt, rtf Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website U.S. Standard Demographic Questions

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Fellow’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability

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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?

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