Guest Service Agent
2 weeks ago
Company Description Swissôtel Nankai, Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway’s Namba Station offering direct train access to Kansai International Airport and all major tourist attractions such as Kyoto, Nara and Kobe are within easy reach. The 36-storey tower has 546 well-appointed guestrooms, including 42 Executive floor rooms and 28 suites with upgraded amenities including Swiss Executive Club Lounge access, ensuring an unrivaled experience with the ultimate amenities and in-room technology. Pürovel Spa & Sports offers a selection of spa treatments, fully equipped gym, jacuzzi, sauna and indoor swimming pool. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Job Description Consistently offer professional, friendly and engaging service. Keep uniform in good condition – clean, presentable – and ensure standards of personal appearance and hygiene provide an example for the team and present a professional image to our guests. Store luggage for the guests in the luggage room. Ensure precise counting of group luggage upon arrival and departure. Ensure the timely and efficient transfer of luggage to and from the guest’s room. Plan correct and fast distribution of luggage for groups and crews based on rooming lists provided by front desk. Maintain tidiness of the front of the house and luggage storage room. Responsible for receiving, distributing, sending, and holding mail and messages. Provide room orientation when escorting checked-in guests. Answer telephone and relay telephone calls and messages. Assist guests regarding hotel facilities in an informative and helpful way. Qualifications For foreigners, only those currently living in Japan will be entertained. Previous customer-related experience is an asset. Excellent oral & written communication and interpersonal skills; Spoken English and Japanese is mandatory, and additional languages (Chinese) are an asset. Exceptional time management and multi-tasking skills. Strong interpersonal and problem-solving abilities. Occasional lifting and carrying up to 20 kg. Highly responsible & reliable. Ability to work well under pressure in a fast-paced environment. Ability to work cohesively with fellow colleagues as part of a team. Ability to focus attention on guest needs, remaining calm and courteous at all times. This is a 24/7 operation and all personnel are expected to adjust work hours to the needs of the business. Some positions will include late nights, weekend, and holiday work. Position requires continuous standing and walking throughout the shift. Strong knowledge of computer systems required, OPERA (or similar) and additional languages are an asset. Additional Information Part of the International Accor global and hotel team. Employee meals while on shift, laundry, yearly anniversary stay. Career progression within the hotel and the Accor network. Work within a progressive team. #J-18808-Ljbffr
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Guest Service Agent
4 weeks ago
Los Angeles, California, United States Porter Ranch Hampton Inn & Suites by Hilton Full timeJob Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Porter Ranch Hampton Inn & Suites by Hilton. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Greets and registers guests,...
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Guest Service Agent
4 weeks ago
Los Angeles, California, United States Filmathilton Full timeGuest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Filmathilton. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences and ensuring that our hotel's high standards are met.Key Responsibilities:Greet and register guests, ensuring a warm and welcoming experienceProcess guest...
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Guest Service Agent
7 days ago
Los Angeles, United States AccorHotel Full timeOverview:We are seeking a highly motivated and customeroriented individual to join our team as a Guest Service Agent. As a Guest Service Agent you will be the first point of contact for our guests providing exceptional service and ensuring a positive experience during their stay. This is an excellent opportunity to work in the hospitality industry and be...
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Guest Service Agent
2 weeks ago
Los Angeles, California, United States Conrad Hotels & Resorts Full timeJob Title: Guest Service AgentJoin Conrad Hotels & Resorts as a Guest Service Agent and be part of a dynamic team that delivers exceptional guest experiences. As a key member of our front desk team, you will be responsible for providing warm and personalized service to our guests, ensuring their stay with us is memorable and enjoyable.Key...
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Guest Service Agent
4 weeks ago
Los Angeles, California, United States free-classifieds-usa Full timeJob Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at the Sheraton Grand Los Angeles. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Respond to guest inquiries and...
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Guest Service Agent
4 months ago
Los Angeles, United States Accor Full timeJob Description Job description Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience during their stay. This is an excellent opportunity to...
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Guest Service Agent
4 days ago
Los Angeles, United States AccorHotel Full timeCompany Description The Hoxton, Downtown LA is in a neighborhood that has seen a major revival over the last few years, with some of the city's best restaurants, shops and bars opening up there and many more in the pipeline. The Hoxton, Downtown LA offers 174 rooms designed by Ennismore Design Studio, a ground floor restaurant with exciting culinary...
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Guest Services Agent
3 months ago
Los Angeles, United States Onni Group Full time** Guest Services Agent** **Job Category****:** Property Management **Requisition Number****:** GUEST002565 Showing 1 location **Job Details** **Description** **About the Company** For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our...
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Guest Service Agent
3 weeks ago
Los Angeles, California, United States Kimpton Hotels & Restaurants Full timeJob OverviewWe are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Kimpton Hotels & Restaurants. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable. Key Responsibilities• Review arrivals and note special...
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Hotel Guest Service Agent
1 week ago
Los Angeles, California, United States Kimpton Hotels & Restaurants Full timeJoin Our Team as a Guest Service AgentWe're seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Kimpton Hotels & Restaurants. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of amazing.Key Responsibilities:Register and...
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Guest Services Agent
3 weeks ago
Los Angeles, California, United States Azul Hospitality Full timeJob Title: Guest Services AgentJob Summary:We are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Azul Hospitality. As a Guest Services Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact for guests,...
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Guest Service Agent
3 months ago
Los Angeles, United States Pacifica Hotels Full time** Guest Service Agent** **Job Category****:** Front Office **Requisition Number****:** GUEST003935 Showing 1 location **Job Details** **Description** **The Vinney Venice Beach** is looking for an outstanding **Guest Service Representative** to join our team! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and...
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Guest Services Agent
2 weeks ago
Los Angeles, United States Onni Group Full timeAre you passionate about supporting residents? Our dynamic portfolio awaits a customer-focused team player like you! At the forefront of this role is the chance to build meaningful relationships with guests of the Level Hotel. As a Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment...
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Guest Services
6 days ago
Los Angeles, United States AccorHotel Full timeCONCIERGE AGENTReporting to the Front Office Manager the Concierge Agent will ensure timely and seamless service when dealing with guest requests and will anticipate our Guests needs and make informed suggestions to ensure they have a truly memorable stay.What you will be doing: Maintains complete knowledge of al CPZ features services attractions amenities...
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Airport Guest Service Agent LAX
4 weeks ago
Los Angeles, California, United States Hawaiian Airlines Full timeJob Title: Airport Guest Service Agent LAXHawaiian Airlines is seeking a highly skilled and customer-focused Airport Guest Service Agent to join our team at LAX airport. As a key member of our guest services team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable travel experience.Key...
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Guest Service Agent
2 months ago
Los Angeles, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0AWPW [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
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Guest Service Agent
19 hours ago
Los Angeles, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0B2QC [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
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Overnight Guest Service Agent
5 months ago
Los Angeles, United States Sonder Full timeSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options from rooms to suites...
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Guest Service Agent
2 weeks ago
Los Angeles, United States Hilton Woodland HillsLos Angeles Full timeROP: $20.32 plus competitive medical benefits and great hotel travel discounts JOB OVERVIEW To provide our guests with excellent hospitable service at the Front Desk from making the guest reservation to overseeing and ensuring a seamless guest departure. REPORTS TO Front Desk Supervisor, Front Office Manager WORK HOURS Associate will be required to work...
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Guest Service Agent
4 months ago
Los Angeles, United States Sonesta International Hotels Full timeJob Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...
