Collection Specialist

3 weeks ago


San Antonio, United States Gonzaba Medical Group Full time

Summary:

Patient Account cashier performs all related clerical functions according to current practices, routine and established procedures set by GMG.

Duties:

  • Process and post all insurance electronic remits, payments, and hard copy checks.
  • Process all patient payments that are received through our lockbox or locally.
  • Process credit card transactions
  • Review remittance advice for posting accuracies and potential payment discrepancies.
  • Handle the Bank of America remote deposits.
  • Facilitate Bank of America EOB images download to GMG servers.
  • Update all denial information for proper assignment to the department workflow with the remittance advice remark codes.
  • Escalate all EFT posting errors to leadership for immediate resolution.
  • Review patient bills for accuracy and completeness and obtain any missing information.
  • Knowledge of insurance guidelines especially Medicare and state Medicaid
  • Accurately balance daily receipts and moneys daily, totals and transmits daily credit card payments.
  • Report any trends management and system administrator.
  • Other duties as assigned by Director/Manager.

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