Manager, Collections

4 weeks ago


San Antonio, United States Conn's HomePlus Full time

**Overview:** Incumbent will be primarily responsible for managing and reporting of various reconciliation processes,

communicating trends to leadership, and identifying procedural deficiencies that may impact Collections processes

and/or delinquency.

**Key Duties & Responsibilities:** The Manager, Collections Operations responsibilities include, but are not limited

to:

+ Provide management and oversight of day-to-day operations performance to Collections Specialists

+ Training and development of direct reports

+ Creating and/or maintaining reporting and oversight of Collections-related processes such as data transfers,workflows, notifications, and operational SLAs.

+ Maintaining interdepartmental communication, as it relates to Collections processes

+ Communicating identified, trends, risks, and/or procedural gaps to leadership

+ Handling escalated disputes from various departments determining the proper path for resolution anddelegating to the proper subordinate monitoring completion

+ Identifying audit needs and distribution of volume to direct reports

+ Assisting with the implementation of new processes, including design and testing

**Required Experience**

+ High school diploma or GED

+ 2+ years Contact Center experience

**Preferred Experience**

+ Associate's or Bachelors' degree preferred

+ 1+ years leadership experience

**Skills & Abilities:**

+ Organized and detail-oriented

+ Excellent analytical skills

+ Able to multi-task and shift priorities, as required

+ Strong communication skills (verbal and written) and ability to communicate with individuals at all levels ofthe organization

+ Professional in appear and manner

+ Ability to work a full-time schedule, including evenings, weekends, and holidays, as needed

+ MS Office (Word, Excel, Power Point, Visio)

+ Microsoft SQL Server Management Studio

**Working Conditions:**

+ Work is performed in a call center environment and may require prolonged periods of sitting/standing


  • Manager, Collections

    4 weeks ago


    San Antonio, United States Conn's, Inc. Full time

    Overview: Incumbent will be primarily responsible for managing and reporting of various reconciliation processes, communicating trends to leadership, and identifying procedural deficiencies that may impact Collections processes and/or delinquency. Key Duties & Responsibilities: The Manager, Collections Operations responsibilities include, but are not...


  • San Antonio, United States Conn's Full time

    **Overview:** Incumbent will be primarily responsible for managing and reporting of various reconciliation processes, communicating trends to leadership, and identifying procedural deficiencies that may impact Collections processes and/or delinquency. **Key Duties & Responsibilities:** The Manager, Collections Operations responsibilities include, but are not...


  • San Antonio, United States Creative Financial Staffing Full time

    This is an exceptional opportunity for an experienced Credit and Collections Manager to join a stable growing manufacturing and services company in Central San Antonio. You will join a group of tenured and fun employees that are working together to help take this company from a well known Texas company to a national business. The successful candidate will be...


  • San Antonio, United States Creative Financial Staffing Full time

    This is an exceptional opportunity for an experienced Credit and Collections Manager to join a stable growing manufacturing and services company in Central San Antonio. You will join a group of tenured and fun employees that are working together to help take this company from a well known Texas company to a national business. The successful candidate will be...


  • San Antonio, United States Carenet Full time

    Overview Are you ready to lead a dynamic team in the finance department of one of the leading healthcare organizations? Carenet Health is seeking a proactive and experienced Billing & Collections Manager to join our team. As the Billing & Collections Manager, you'll have the opportunity to lead a team of talented individuals while implementing best...


  • San Antonio, United States Pioneer Energy Services Corp. Full time

    Summary: Primary responsibilities include ???hands-on??? management of company Credit and Collection function for a multi-division oilfield service company. Processing of new client credit applications, setting credit limits and payment terms, managing all aspects of accounts receivable including account follow up and collection of overdue...


  • San Antonio, United States Conn's, Inc. Full time

    Overview - The Manager, Collections Agency Performance oversees and maintains the relationship with first and third-party agencies, ensuring compliance with Service Level Agreements (SLAs), Scope-of-Work (SOW), and efficient utilization of account efficiencies. This role involves system setup, realignment, and performance management over collections. Key...


  • San Antonio, United States L.K. Jordan & Associates Full time

    Job DescriptionJob DescriptionL.K. Jordan is currently seeking Collection Specialist for a law firm in San Antonio. Pay during Training: $19.50 (Non-Bilingual) & $20.50 (Bilingual) Schedule Options: Monday – Friday 8:00am – 5:00pm  w/ 1 Saturday per month 8:00am – 12:00pm (OR) Monday – Thursday, 12:00pm – 9:00pm and Friday 8:00am –...


  • San Antonio, United States Extremity Care Full time

    Job DescriptionJob DescriptionSalary: $22.00Purpose:A Collections Specialist is responsible for collaborating with customers and donor recovery companies to manage the collection of outstanding payments and reimbursements for overdue invoicing or donors deemed ineligible. They specialize in tasks related to ensuring the company is timely paid for products...

  • Collection Specialist

    2 weeks ago


    San Antonio, United States L.K. Jordan & Associates Full time

    LK Jordan has an immediate opening for a Collection Specialist by the San Antonio Airport. This position will be responsible for managing all forms of financial accounts. The schedule is Monday- Friday from 8:00 am- 5:00 pm. The pay range is $16 hour Specialist, Healthcare, Staffing


  • San Antonio, United States St. Mary's University Full time

    Job DescriptionJob DescriptionThe University Archivist directs and administers activities involved in the acquisition, description, preservation, and dissemination of records pertaining to the mission of Special Collections or generated by St. Mary's University. The position will ensure the accessibility of research collections in a variety of formats by...

  • A/R Collections Clerk

    2 weeks ago


    San Antonio, United States Surgery Partners Full time

    JOB TITLE: Collections Clerk GENERAL SUMMARY OF DUTIES: The Collector is responsible for handling all parts of insurance claims and denials, as well as checking the status of claims. EDUCATION/EXPERIENCE: * High School Diploma or Equivalent * 2 years of medical collections experience preferred * Experience with medical practice billing software...


  • San Antonio, Texas, United States HCA Healthcare Full time

    Description 5000 Sign on BonusIntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Medical Collections Specialist opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsHCA Healthcare, offers a total rewards package that supports...


  • San Antonio, United States Conn's HomePlus Full time

    Overview - The Digital Collections Representative plays an essential role as the liaison between the company and its customers. The individual in this position must possess a great deal of negotiation and communication skills as well as excellent understanding and enthusiasm for the goals and directives of Conn’s HomePlus. This position requires excellent...


  • San Antonio, United States Francesca's Collections, Inc. Full time

    Location: 22702 US 281 San Antonio, Texas 78259 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices...


  • San Antonio, United States Francesca's Collections, Inc. Full time

    Location: 15900 LaCantera Pkwy San Antonio, Texas 78256 Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify...

  • Collections Specialist

    2 months ago


    San Antonio, United States San Antonio Retail Merchants Assoc Full time

    Job DescriptionJob DescriptionDescription:ARE YOU:Problem Solver, High Initiative to Succeed, Innovative, Goal Oriented?As a Collections Specialist here at Sarma you'll get the opportunity to use those skills every day!The responsibilities of our collections representatives are to collect 3rd party collection accounts in accordance with State and Federal...


  • San Antonio, United States Staffing Full time

    Job DescriptionJob DescriptionSummaryPatient Financial Representative Senior- OnsiteMonday-Friday 8 hoursLocation updated - 4803 NW Loop 410, , San Antonio, TX, 78229​​No longer require HS/GED verification - Client submission doc should have merged PDF file with Non clinical cover sheet with formatted resume. No need for Education doc​Summary This...


  • San Antonio, United States Stericycle Full time

    Entry Level - No Experience Needed - Good Benefits - No Weekends - Pay Rate: $16.15 an hr Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from...


  • San Antonio, Texas, United States Stericycle Full time

    Entry Level - No Experience Needed - Good Benefits - No Weekends - PayRate : $16,15 an hr Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from...