Specialty Account Manager

2 weeks ago

Cincinnati, United States Kroger Full time
Job Description

Perform functions to represent the organization in assigned therapy category. Build relationships with manufacturer representatives and physician s offices staff and other associates to communicate the merits of referring patients to services provided by the company. Achieve the growth goals associated with the strategic business plan, making decisions based on precedent and working within the limits of established policy. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

- Develop therapy plan, including targeting, routing and call cycle, based on territory knowledge strategic business sales plan and market intelligence, for authorization
- Implement territory sales plan; work with manufacturer representatives to maintain current awareness of product updates and other pertinent information and be responsive to inquiries from referral sources
- Provide in-service meetings to manufacturers, physicians and office associates to communicate awareness of advantages of referring patients to the company
- Analyze prescribing patterns across the territory and specifically by office; update territory sales plan to achieve defined results, in collaboration with sales director
- Prepare and submit periodic sales activity and expense reports
- Attend departmental conference calls, training sessions, meetings and participate in local and regional conventions and trade shows to represent the organization and its services
- Collaborate with sales training associates to ensure compliance in continuing education requirements and current awareness of new approvals, indications, products, services, and messaging
- Work with operations associates to review procedures and requirements while maintaining awareness of software use and capabilities
- Communicate with the trade team on new product launch opportunities, indication and changes with market positioning of core therapy products
- Perform or assist with any operations to maintain workflow and to meet schedules and quality requirements
- Respond to inquiries from referral sources, identify needs, provide patient information where needed for patient status inquiries, and assist with any requirements to facilitate referrals
- Participate in meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Perform other related duties as assigned
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum
- High School Diploma or GED
- 4+ years of sales experience
- Demonstrated excellence meeting and growing territory sales
- Excellent oral, presentation, and written communications skills
- Bilingual in English and Spanish, both written and verbal, may be required in certain jurisdictions
- Demonstrated proficiency in the use of MS Office software, along with the ability to create records and enter, update, and retrieve customer information in CRM (Customer Records Management) systems
- Ability to build enduring customer relationships
- Ability to identify and analyze data/territory activity to define focus toward those most likely to generate significant growth results in keeping with the business strategy

Desired
- Bachelor's Degree business, marketing, life sciences, or similar discipline
- 2+ years of sales experience in the medical field

About Us

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family

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