Customer Service Specialist

2 months ago


Shawnee, United States ETNIA BARCELONA LLC Full time

**Customer Service Specialist (Francs)**

Barcelona En Etnia Barcelona en HQ necesitamos incorporar un/a **AGENTE DE CUSTOMER SERVICE** con nivel nativo de **FRANCES** en el Departamento de CUSTOMER SERVICE.

* Atender todas las llamadas entrantes tanto de los clientes como de la red de ventas.

* Procesar pedidos y garantas para ofrecer al cliente la mejor calidad en plazos de entrega.

* Gestionar quejas y reclamaciones para ofrecer al cliente la mejor solucin en cada caso.

* Solucionar las incidencias de transporte para cumplir con los plazos establecidos.

* Asistir a otros departamentos para asegurar la buena comunicacin con los representantes y clientes.

**Requisitos**

* Experiencia mnima previa de 2 aos trabajando en un departamento de Customer Service.

* **Francs nativo** y nivel alto de castellano.

* Valoraremos positivamente conocimientos de SAP.

Buscamos una persona resolutiva, mtodica, con habilidades comunicativas, y acostumbrada a trabajar en entornos internacionales, con capacidad de trabajo en equipo y de adaptacin a entornos dinmicos.

**Te ofrecemos:**

* Incorporacin a un grupo Internacional en pleno crecimiento.

* Integracin en un entorno de trabajo joven, dinmico, creativo.

* Posibilidades de crecimiento y desarrollo profesional.

* Salario competitivo y beneficios sociales.

**Benefits**

Villa Etnia Unique experiences Etnia Barcelona glasses for the team Well-being in the office



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