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IT Help Desk

2 months ago

Hauppauge, United States Flexible IT Full time
Why Flexible IT?
At Flexible IT, we believe that our success is tied to the growth and fulfillment of the people who work here. As an IT Help Desk you'll have plenty of opportunities to develop your technical skills and a clear career path for professional growth.

Career Growth Opportunities
We are committed to nurturing your potential, fostering your passions, and helping you build a fulfilling career. Your career is not just about the work you do - it's about the person you become.

Your goals matter to us: Your aspirations are important to us. We are here to listen, guide, and help you achieve your goals. You'll receive regular feedback, performance evaluations, and a roadmap for advancement.

Your growth is our priority: We provide training, workshops, and mentoring to help grow your technical skills.

Compensation and Benefits:
  • Flexible work environment
  • Health insurance
  • Paid time off
  • Retirement savings plan
  • Relevant Certification Reimbursement

What you will do:
  • Configure and support on-premises hardware and software
  • Configure and support cloud-based hardware and software
  • Answer clients' technical questions
  • Keep clients informed about the progress and status of their service requests
  • Troubleshoot technical problems
  • Change configurations, settings, and permissions to fix computer issues
  • Install software and hardware drivers and update existing ones as needed

You will Bring these Qualifications
  • Technical Support Experience: 3-5 Years (Preferred)
  • Bachelor's degree: (Preferred)
  • Experience working with Azure
  • Experience working with Microsoft 365
  • Experience working with HP Devices: (Preferred)
  • Ability to communicate effectively
  • Ability to prioritize multiple tasks effectively
  • Ability to work in a fast-paced environment
  • Ability to work independently and in a team environment
  • Understanding of computer systems and networks
  • Knowledge of security and data privacy principles
  • Must be able to lift and carry 25 lbs.

Who We Are
Flexible IT is a leading Microsoft Gold Certified managed services provider in Long Island. Our company is driven by a team of skilled individuals who understand technology's vital role in business. Our people are fueled by a passion for technology and a desire to find more efficient ways of doing things, we love to help people use technology to improve their business.

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