Patient Service Representative

2 months ago


San Leandro, United States NorCal Imaging Centers Full time

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients

You Are:

  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:

  • High School Diploma or GED
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.


Pay Range:
USD $18.00 - USD $26.00 /per hour

Shift:
Varied

Shift Variations:
Weekends and evenings as needed

  • San Leandro, California, United States NorCal Imaging Centers Full time

    Job Summary:We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at NorCal Imaging Centers. As a key member of our healthcare team, you will be responsible for delivering exceptional patient care and administrative support to ensure a seamless experience for our patients.Key Responsibilities:Registration and...


  • San Antonio, United States Pediatric Home Service, Inc. Full time

    ** Patient Service Representative** **Job Category****:** Customer Service **Requisition Number****:** PATIE001507 Showing 1 location **Job Details** **Description** As a leader in home health care and a Top Workplace for 10 years, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place...


  • San Leandro, California, United States NorCal Imaging Centers Full time

    Job Title: Patient Service RepresentativeAt NorCal Imaging Centers, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients.Key Responsibilities:Greet and register patients in a friendly and professional manner.Obtain and verify...


  • San Leandro, California, United States Kaiser Permanente Full time

    Key ResponsibilitiesPatient Greeting and Check-in: Welcome patients in a friendly and professional manner, ensuring a positive experience from the outset.Health Plan Knowledge: Possess a working understanding of various health plan coverage types, including traditional, deductible, and other relevant plans.Check-in Systems: Utilize check-in systems, such as...


  • San Leandro, California, United States NorCal Imaging Centers Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at NorCal Imaging Centers. As a key member of our staff, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesRegistration and Scheduling: Greet and register...


  • San Leandro, California, United States Royal Ambulance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Communications Center, you will be responsible for providing exceptional service to our valued customers and patients.Key ResponsibilitiesResolve and coordinate customer needs in a timely and...


  • San Diego, California, United States Sharp HealthCare Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Sharp HealthCare. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesRepresent Sharp HealthCare by providing patients with...


  • San Diego, California, United States Scripps Health Full time

    Job Title: Patient Service RepresentativeAt Scripps Health, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at the Scripps Coastal Medical Center in Encinitas. As a Patient Service Representative, you will play a critical role in creating a positive experience for our patients by providing exceptional...


  • San Antonio, United States Gonzaba Medical Group Full time

    This position is for the inbound GMG contact center. A Patient Service Representative's primarily responsible is to assist existing and future GMG patients with scheduling appointments (with physicians and mid-level providers), processing prescriptio Patient Services, Representative, Patient, Processing, Healthcare


  • San Diego, California, United States Scripps Health Full time

    Job Title: Patient Service RepresentativeAt Scripps Health, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team in the OB/GYN department at our Carmel Valley clinic.Key Responsibilities:Interact with patients and providers to gather information for accurate registration and appointment scheduling.Assign Medical...


  • San Antonio, United States Patient Accounting Service Center, LLC Full time

    Job Title: Customer Service SpecialistJoin our team at Patient Accounting Service Center, LLC as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service to patients and healthcare providers, resolving medical collections and billing inquiries, and ensuring timely and accurate communication.Key...


  • San Diego, California, United States Scripps Health Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Scripps Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and ensuring a smooth registration process.Key Responsibilities:Interact with patients, payers,...


  • San Diego, California, United States Sharp HealthCare Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Sharp HealthCare. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. Your primary focus will be on scheduling appointments, verifying patient...


  • San Mateo, United States IDR Healthcare Full time

    IDR is seeking a Patient Services Representative to join one of our top clientsin the healthcare industry in San Mateo, California. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! *NOT OPEN TO C2C* Position Overview for the Patient Services Representative: Patient...


  • San Ysidro, California, United States TEKsystems Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly skilled and dedicated Patient Service Representative to join our dynamic call center team. As a Patient Service Representative, you will be the first point of contact for patients, ensuring they receive the highest level of customer service.Key Responsibilities:Handle incoming calls from...


  • San Ysidro, California, United States TEKsystems Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly motivated and customer-focused Patient Service Representative to join our dynamic call center team. As a Patient Service Representative, you will be the first point of contact for patients, ensuring they receive the highest level of customer service.Key Responsibilities:Handle incoming calls...


  • San Leandro, California, United States Royal Ambulance Full time

    About the RoleCome be a part of the Royal Ambulance team in our award-winning Communications Center as a Customer Specialist/Customer Service Representative. We're looking for someone who can provide exceptional service to our customers and patients, resolving their needs and coordinating with our team to deliver the best possible experience.Key...


  • San Clemente, United States Physical Rehabilitation Network Full time

    ** Patient Service Representative** ** California Rehabilitation & Sports Therapy - San Clemente, CA** **Tagged:** Front Desk Receptionist, Receptionist, Patient Service Representative, Medical Receptionist We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in...


  • San Antonio, Texas, United States Community Care Partners Full time

    Job Title: Patient Service RepresentativeAt Community Care Partners, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and ensuring a smooth registration process.Key Responsibilities:Registration and...


  • San Diego, California, United States SpineZone Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at SpineZone. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesGreets patients and visitors in a friendly and professional...