Supervisor - Engineering Data and Process

3 weeks ago

Amherst, United States Nordson Full time

Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

The Engineering Data & Process Supervisor is responsible for the successful management and continuous improvement of both the Industrial Coating Systems (ICS) technical writing and engineering data management teams. The Supervisor will lead and guide their team to prioritize, to coordinate and to communicate activities and deliverables within a global cross-functional organization.

Essential Job Duties and Responsibilities

Team Supervision / Leadership

  • Lead and supervise the prioritization, activities and deliverables within the ICS technical writing and data management teams and processes.
  • Manage Engineering Change Order (ECO) process including continuous improvement, development and training.
  • Lead and supervise the Technical Writing team, workload, and processes.
  • Collaborate and align with Divisional leadership to establish priorities, to address escalations, and to provide status on activities through completion.
  • Promotes and drives a positive working environment. Responds actively on performance concerns, employee feedback and other employee matters with respect to Nordson Values and Attributes.
Technical Writing
  • Leads and supports a technical writing team in the creation and revision of installation, operation, maintenance and troubleshooting instructions. These activities include technical illustrations, diagrams, and images to help explain the processes.
  • Leads and supports the maintenance of technical documents and files. These activities include the posting of new and revised documents on the Nordson website.
  • Collaborates and prioritizes with cross-functional team managers on project assignments and capacity.
  • Effectively manages, coordinates, and communicates work and schedules accordingly.
Data Management
  • Leads and supports a data management team in the review, verification, distribution, and execution of engineering changes and new product releases in SAP (within the Engineering Change Order (ECO) process).
  • Leads and supports the resolution of requests centered on material master data from Customer Service through Operations both domestic and international Nordson locations within the Engineering Change Order (ECO) process.
  • Lead re-occurring cross-functional meetings centered on prioritization, escalation, and completion to meet divisional goals.
  • Supports the development of tools to improve the efficiency of the master data entry & change management process.
Performs other duties and responsibilities as assigned.

Education and Experience Requirements
  • Bachelor's degree or equivalent related work experience is required. MBA is a plus.
  • 2-5 years of leading teams or projects is required.
  • 2-5 years of experience managing SAP master data is required.
Skills and Abilities
  • Proficiency in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
  • Excellent interpersonal skills that encourage strong relationships among internal and external partners.
  • Experience with Master Data update Tools - preferred.
  • Experience with Technical Writing process - preferred.
  • Strong verbal and written communication skills.
  • Organized and detail oriented.
  • Ability to lead, influence and manage others and projects effectively.
  • Ability to coach and to develop others.


Working Conditions and Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

None

#LI-TT1
Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson's Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.

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