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Customer Support Representative

2 months ago

Middletown, United States Ultimate Staffing Full time

Ultimate Staffing is actively recruiting for a Customer Support Rep on behalf of our client located in the Middletown, CT area. This exciting opportunity is a temporary-to-hire position with full-time on-site requirements. The selected candidate will have the chance to showcase their skills in dispatching and routing, particularly within the oil and propane industry, logistics, or a related field.

  • Full time role, onsite
  • Temp to hire
  • $20 per hour, paid weekly via direct deposit
  • Wonderful benefits offered

Responsibilities:

  • Efficiently dispatch and route vehicles to optimize delivery schedules
  • Coordinate with drivers and field personnel to ensure timely and accurate deliveries
  • Monitor and track shipments, providing real-time updates to relevant parties
  • Respond to customer inquiries and resolve issues in a professional manner
  • Utilize dispatch software and systems to streamline operations
  • Maintain accurate records of dispatch activities and communication

Qualifications:

  • Previous experience in dispatching and routing, preferably in the oil and propane industry, logistics, or a related field
  • Strong organizational and multitasking skills
  • Excellent communication skills, both verbal and written
  • Familiarity with dispatch software and systems
  • Ability to work in a fast-paced environment and make quick decisions
  • Customer-focused mindset with a commitment to delivering exceptional service

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.