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Customer Services Representative
2 months ago
Our business quickly made a splash in our drive for pure success. We specialize in customer retention and customer acquisitions for our clientele. Our clients span a wide variety of industries. This is an entry-level opening NOT in a call center environment.
Within a short period of time, we were perceived as a premier promotional provider. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
We Train Our Customer Services Representative To:
- Work directly with the other Customer Service Representative team members in customer coordination, customer inquiries, and team development
- Provide onsite and in-field services to clients including sales, promotional services, and customer service on products offered
- Trained to successfully run an operation for our major sectors and create logistics for our direct marketing campaigns
- Have pleasant, one on one customer interaction based on leads provided by the client.
- Gain knowledge of other fields such as marketing and branding strategy of all new clients the company acquires
- Apply knowledge of the product and brand to develop customized marketing strategies
Key Skills You Will Learn If Hired:
- Interviewing
- Establish feedback for clients
- Direct Customer Service
- New Hire Training
Customer Services Representative Qualifications:
- High school diploma or general education degree (GED); or a minimum of six months of customer service, sales or related experience
- Ability to effectively present information to customers, clients, and other employees
- Entrepreneur Spirit and someone who is self-motivated
- Mastery of good habits and professionalism
- Superior organizational skills - able to manage multiple priorities simultaneously
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