Current jobs related to Front Desk Agent - Katy - Presidian Hospitality

  • Receptionist Front Desk

    2 weeks ago

    Katy, United States MiraMar Family Dental Part time

    Job DescriptionJob DescriptionWe are seeking an enthusiastic "Rock star"! Front Desk Receptionist to join our team. Fully bilingual in English and Spanish. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support.## Duties- Greet and welcome guests in a professional and friendly...

  • Front Desk Rep.

    2 months ago

    Katy, United States Goldfish Swim School - Katy Full time

    Job Title: Front Desk Representative (Non Seasonal)Reports to: General Manager and Assistant General ManagerFLSA Status: Non-exemptSeasonal Openings: NoSummary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is...

  • Clerk - Front Desk Receptionist

    1 week ago

    Katy, United States Katy Independent School District Full time

    Reports to: Campus PrincipalDuty Days: 187 DaysWage/Hour Status: Non-ExemptPay Grade: AS01Qualifications: College hours, high school diploma or GED Successful work/office experience, preferably in a school setting Excellent communication skills Excellent proofreading skills Experience in word processing and spreadsheet applications, calculator, fax,...

  • Front Desk

    3 months ago

    Katy, United States Jefferson Dental and Orthodontics Full time

    Job DescriptionJob DescriptionWho Are We?We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the...

  • Front Desk Administrator

    3 weeks ago

    Katy, United States The Debt Defenders by Ciment Law Firm, PLLC Full time

    Description We're looking for an enthusiastic, professional Receptionist to join The Debt Defenders by Ciment Law Firm, PLLC team! You'll play a crucial role as the face and first point of contact for our organization. Responsibilities include answering phone calls, faxes, and emails, managing mail and deliveries, keeping communal areas neat and stocked, and...

  • Front Desk Administrator

    1 month ago

    Katy, United States The Debt Defenders by Ciment Law Firm, PLLC Full time

    Job DescriptionJob DescriptionWe’re looking for an enthusiastic, professional Receptionist to join The Debt Defenders by Ciment Law Firm, PLLC team! You’ll play a crucial role as the face and first point of contact for our organization. Responsibilities include answering phone calls, faxes, and emails, managing mail and deliveries, keeping communal areas...

  • Front Desk Staff Member

    4 hours ago

    Katy, United States Aqua-Tots Development Full time

    Job DescriptionJob DescriptionWe are looking for year-round Front Desk Associates! This is a great company, with a supportive and fun culture!They will uphold the Aqua-Tots Core Values in every interaction, whether with children, parents or staff members. We offer:Daily and weekly bonuses!$250 bonus every 4 months you are with us!Top-notch job trainingAn...

  • Front Desk Associate

    2 days ago

    Katy, Texas, United States Apex Dental Partners Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Front Office Team Member to join our team at Apex Dental Partners. As a key member of our front office staff, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our practice.ResponsibilitiesPatient Communication: Respond to patient phone...

  • Desk Agent l Aloft Hotel Katy Mills

    1 week ago

    Katy, United States PM Hotel Group Full time

    Summary of Essential Job FunctionsApproach each guest interaction with the mindset of exceeding guest expectations. Embrace the Aloft culture personifying it in daily interactions with guests and co-workers alike. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information...

  • Administrative Assistant

    2 days ago

    Katy, Texas, United States Katy Independent School District Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to serve as our Front Office/Receptionist. This role will be the initial point of contact for patrons, parents, and others, and will be responsible for handling all telephone communications, sorting and distributing incoming mail, and providing administrative support to the office...

  • Desk Agent l Aloft Hotel Katy Mills

    1 month ago

    Katy, United States PM Hotel Group Full time

    Approach each guest interaction with the mindset of exceeding guest expectations. Embrace the Aloft culture personifying it in daily interactions with guests and co-workers alike. Use a positive and clear speaking voice, listen to and understand requ Hotel, Agent, Computer, Information

  • Front Desk Receptionist

    3 months ago

    Katy, United States America's Best Full time

    Job DescriptionWhat would you do? – The SpecificsEnsures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store.Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.Processes and understands managed care plans while obtaining document information...

  • Dental Office Coordinator

    2 days ago

    Katy, Texas, United States Apex Dental Partners Full time

    About UsApex Dental Partners is a private dental practice in Austin, TX, seeking a highly motivated and upbeat front office team member to join our team.Job SummaryWe are looking for a candidate with a positive and outgoing personality, exceptional communication skills, and great attention to detail to provide excellent care to our patients and...

  • Night Auditor

    1 month ago

    Katy, United States Presidian Destinations, Ltd Full time

    Job DescriptionJob DescriptionDescription:We are looking for a Hotel Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Night Audit responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities, running the audit, balancing revenue, and...

  • Medical Receptionist Medical Assistant

    7 days ago

    Katy, United States Integrity Orthopedics Full time $17 - $22

    Job DescriptionJob DescriptionMedical Front Desk receptionist* 5 years of experience - minimum* Spanish/English bilingual preferred* Full-time position * EClinical works web Highly preferred * Must have extensive knowledge in medical insurance*must be highly proficient in customer care, Insurance portals utilization, Insurance verifications, handling...

  • Spanish-Speaking Wellness Associate

    1 week ago

    Katy, Texas, United States The DRIPBaR - Cinco Ranch in Katy, Texas at Stableside at Falcon Landing Full time

    Join Our Team at The DRIPBaRAre you enthusiastic about promoting health and wellness? Do you excel in a vibrant setting where you can positively influence the lives of others? If this resonates with you, we encourage you to explore a role with us at The DRIPBaR. Become part of a wellness-oriented team dedicated to enhancing the well-being of our clients. We...

  • Front Desk Coordinator

    3 months ago

    Katy, United States The Joint Chiropractic Full time

    Job DescriptionJob DescriptionAre you looking for a company you can grow your career with and advance in?Are you goal oriented, self-motivated & proactive by nature?Do you have a passion for health and wellness and love sales?If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint...

  • Front Desk Coordinator

    3 months ago

    Katy, United States The Joint Chiropractic Full time

    Job DescriptionJob DescriptionAre you looking for a company you can grow your career with and advance in?Are you goal oriented, self-motivated & proactive by nature?Do you have a passion for health and wellness and love sales?If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint...

  • Departmental Support Assistant

    2 days ago

    Katy, Texas, United States Inframark Full time

    Job Summary:This position reports to the Office Manager at Inframark. The successful candidate will provide administrative support to a specific department or team, ensuring the smooth operation of daily tasks and activities.Key Responsibilities:Answer and direct phone calls, including distribution of off-hours messages.Provide backup support to other...

  • Reception Operations Coordinator

    1 week ago

    Katy, Texas, United States The Debt Defenders by Ciment Law Firm, PLLC Full time

    We are seeking a motivated and professional Reception Operations Coordinator to be the welcoming face of our organization, The Debt Defenders by Ciment Law Firm, PLLC. In this pivotal role, you will serve as the initial point of contact for clients and visitors, ensuring a positive experience. Key Responsibilities:Manage incoming and outgoing correspondence,...

Front Desk Agent

2 months ago

Katy, United States Presidian Hospitality Full time

Job Type

Full-time

Description

Front Desk Agent Representative
Job Details

Job Type

Full-time

Katy, TX •Rooms
Description

The Guest Service Agent is responsible for providing attentive, courteous, and efficient service to all guests during the check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

REASONABLE ACCOMMODATION STATEMENT To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Requirements

Education & Experience:

•Lightspeed Knowledge a Plus

•Experience in a hotel or a related field preferred.

•High School diploma or equivalent required.

•Computer experience required.

•Customer Services experience preferred.

Physical requirements:

•Flexible and long hours sometimes required.

•Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

•Ability to stand during the entire shift.

General Requirements

•Maintain a warm and friendly demeanor at all times.

•Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

•Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

•Must be able to multitask and prioritize departmental functions to meet deadlines.

•Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

•Attend all hotel-required meetings and training.

•Maintain regular attendance in compliance with Presidian Standards, as required by scheduling, which will vary according to the needs of the hotel. Guest Service Agent,

•Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

•Comply with Presidian Standards and regulations to encourage safe and efficient hotel operations.

•Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.

•Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.

•Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

•Must be able to cross-train in other hotel-related areas.

•Must be able to maintain the confidentiality of information.

•Must be able to show initiative, including anticipating guest or operational needs.

•Perform other duties as requested by management.

DUTIES & FUNCTIONS Fundamental Requirements

•Greet and welcome all guests and staff approaching the Front Desk in accordance with Presidian standards.

•Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).

•Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner.

•Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms.

•Review Front Office log and Trace File daily.

•Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.

•Follow all cash handling and credit policies.

•Be aware of all rates, packages, and special promotions.

•Be familiar with all in-house groups. •Be aware of closed-out and restricted dates.

•Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.

•Be familiar with hospitality terminology.

•Have knowledge of emergency procedures and assist as needed.

•Handle check-ins and checkouts in a friendly, efficient, and courteous manner.

•Use proper two-way radio etiquette at all times when communicating with other employees.

•Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

•Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.

•Be able to complete a bucket check, room rate verification report, and housekeeping report.

•Balance and prepare individual paperwork for closing of shift according to hotel standards.

•Maintain and market promotions and guest programs.

•Maintain a clean work area.