Current jobs related to Night Auditor - Katy - Presidian Destinations, Ltd

  • Night Auditor Position

    2 weeks ago

    Katy, Texas, United States Dalwadi Hospitality Management Full time

    Night Auditor Job DescriptionDalwadi Hospitality Management is seeking a skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for providing exceptional guest service during the night shift, ensuring a seamless experience for our guests.Key Responsibilities:Check in guests efficiently and warmly, ensuring accurate room...

  • Night Auditor

    4 weeks ago

    Katy, United States Dalwadi Hospitality Management Full time

    Dalwadi Hospitality Management - Immediate Night Auditor PositionAre you a night owl who thrives in a fast-paced environment? Do you excel at providing exceptional guest service even during the late hours? If so, we have an exciting opportunity for you to join our team as a Night Auditor at Dalwadi Hospitality Management.The Night Auditor at Dalwadi...

  • Night Auditor Position

    2 weeks ago

    Katy, Texas, United States Dalwadi Hospitality Management Full time

    Night Auditor Job DescriptionWe are seeking a skilled Night Auditor to join our team at Dalwadi Hospitality Management in Houston, Texas.Key Responsibilities:Guest Service: Provide exceptional service to guests during the night shift, ensuring a seamless experience and upholding brand standards.Room Management: Check in guests efficiently, handle guest...

  • Night Auditor Position

    6 days ago

    Katy, Texas, United States Dalwadi Hospitality Management Full time

    Night Auditor Job DescriptionDalwadi Hospitality Management is seeking a skilled Night Auditor to provide exceptional guest service during the late hours. As the primary point of contact, you will ensure a seamless experience for guests while upholding brand standards.Key Responsibilities:Check in guests efficiently and warmly, ensuring accurate room...

  • Hotel Night Auditor

    2 weeks ago

    Katy, Texas, United States Presidian Hospitality Full time

    Hotel Night Auditor Job DescriptionWe are seeking a highly skilled and detail-oriented Hotel Night Auditor to join our team at Presidian Hospitality. As a key member of our front desk operations, you will be responsible for ensuring a seamless guest experience and maintaining the accuracy of our financial records.Key Responsibilities:Register guests and...

  • Hotel Night Auditor

    5 days ago

    Katy, Texas, United States Presidian Hospitality Full time

    Hotel Night Auditor Job DescriptionWe are seeking a skilled Hotel Night Auditor to serve as the primary point of contact for our guests and manage all aspects of their accommodation. Key responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. The ideal candidate will have excellent...

  • Hotel Night Auditor

    4 weeks ago

    Katy, Texas, United States Presidian Destinations, Ltd Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Hotel Night Auditor to join our team at Presidian Destinations, Ltd. As a Night Auditor, you will be responsible for managing all aspects of guest accommodations, including registering guests, managing reservations, and providing information about rooms, rates, and...

  • Night Auditor

    1 month ago

    Katy, United States Presidian Hospitality Full time

    We are looking for a Hotel Night Auditor to serve as our guests' first point of contact and manage all aspects of their accommodation. Night Audit responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities, running the audit, balancing revenue, and maintaining a safe and secure work...

  • Guest Service Representative

    4 weeks ago

    Katy, United States Home2 Suites Full time

    Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty, responds immediately to guest requests, represents the...

Night Auditor

3 months ago

Katy, United States Presidian Destinations, Ltd Full time
Job DescriptionJob DescriptionDescription:

We are looking for a Hotel Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Night Audit responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities, running the audit, balancing revenue, and maintaining a safe and secure work environment. Ultimately, you will help create a pleasant and memorable stay for our guests and balance and close out each day in the system. We believe successful hotels start at the employee level and we highly value employee retention. Presidian Hotels continuously hires with the intent of promoting growth and creating growth opportunities for all employees. There are special programs in place for those in pursuit of furthering their career.


Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
  • Run Audit to ensure day close out and all accounts are cleared or balanced
  • Ensure valid payments on file for all in house guests
  • Properly print and package and email reports
  • Tax reconciliation

Skills

  • Work experience as a Hotel Front Desk Agent, Audit or similar role
  • Experience with hotel reservations software, like Lightspeed
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • Detail-orientated
  • Good with numbers and memorization
  • Degree in hotel management is a plus

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k) matching
  • Employee discount
  • Life insurance
Requirements: