Customer Service Rep.
2 weeks ago
Job Category: Business Office
Job Type: Full Time
Shift Type: Days
Facility:
Department: Patient Accounting
Pay Range: $18.86/hr. - $25.34/hr.
Open Date: 04.09.24
Close Date:
Qualifications:
- High School graduate or equivalent with a background in the clerical field preferred
Start Date:
Open Until Filled.
Qualifications:
- High School graduate or equivalent with a background in the clerical field preferred
- Must have ability to perform bookkeeping and accounting functions such as posting account information and verifying accuracy of accounts
- Ability to use ten key calculator
- Must be able to operate business office computer
- Must have the ability to plan, implement and complete a full cycle of activities
- Must be able to organize work and schedule time allotted to achieve maximum productivity
- Must be able to converse informatively and tactfully with patients and maintain a friendly and helpful manner when dealing with the public
- Must be able to work harmoniously with a variety of people in stressful situations
- Must be able to willingly accept added tasks and responsibilities
- Must be flexible and willing to accept changes in work assignments
Responsibilities:
Job Summary
The Customer Service Representative is responsible for assisting patients or their representatives at the counter or on the telephone in obtaining information concerning their accounts.
Duties
- Research and corrects accounts when errors are found
- Obtains records and researches/utilizes all information received that will expedite payment of account
- Assists in upfront collection efforts when necessary
- Prepare refunds
- Assists in personnel training
- Performs other duties as assigned
Lifting Requirements: Sedentary-generally not lifting not more then 10 lbs maximum and occasionally lifting and/or carrying such articles as ledgers, files and small items
Job Posted:
04/09/2024
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