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Bilingual Customer Service Representatives
1 month ago
Bilingual Customer Service Representatives - HIRING ASAP ***** Indianapolis, Indiana On-site training, then REMOTE Pay ***** $17.00 - $18.00 per hour ***** Minimum 1 year in a call center environment. ***** High School Diploma or equivalent. Language ***** Fluency in Spanish and English (required). ***** Strong communication, problem-solving, and interpersonal skills. Job ***** Customer ***** Respond to customer inquiries and resolve issues professionally in both English and Spanish. Meet departmental standards for call volume and documentation accuracy. Member ***** Assist members and providers with questions and concerns. Help members find providers/services and arrange transportation. Address pharmacy issues and billing/claims inquiries, including resolving claims. Administrative ***** Verify member eligibility and provide benefit quotes. Assist with referrals and member health assessments. Help members close gaps in care and access community support services. Maintain accurate records of all customer interactions and resolutions. Gain experience in a collaborative and supportive environment. Interested candidates can send their resumes ***** mfesinstine@phaxis.com An Equal Employment Opportunity Employer
