Patient Services Specialist

2 months ago

Los Angeles, United States Covenant Physician Partners Full time

De La Pena Eye Group, a Covenant Physician Partner, is looking for a Fulltime Patient Services Specialist to join our busy and growing team in Los Angeles, CA.

Please note the pay range for this position is $18-$22/hr.

About the Opportunity

Working Monday through Friday, 8:00 am to 5:00 pm, you have the opportunity to join a multi-site, multispecialty, state of the art group of providers that was founded in 1984. Over the past four decades DLP Eye Clinic has treated more than 400,000 patientsRotating weekends to support other locations, minimum 1 Saturday per month.

Travel to other De La Pena Eye Clinic sites may be required, although infrequent, throughout the greater Los Angeles area.

A patient's first impression is made long before they walk through our doors and are greeted face to face. You are the first voice they will hear over the phone when they call to schedule or prepare for their appointment. With every conversation, you have the opportunity to make a patient feel welcome, valued and cared for.

With clear communication, careful listening and complete documentation, you give each patient security that they are important to our practice. You make the patient experience excellent, one phone call at a time

We are seeking Patient Service Specialists who are caring and kind, with strong communication, documentation and time management skills.

Essential Duties and Responsibilities

  • Cheerful and polite communication on all phone calls.
  • Quick response to each incoming phone call.
  • Accurately obtaining and entering all required patient information.
  • Kindly assisting each caller with their needs, directing to appropriate recipients.
  • Expertly scheduling appointments for optimal patient experience with each visit.
About the Candidate
  • Bilingual English/Spanish required.
  • High school diploma, GED or equivalent.
  • One (1) or more years of experience in a customer service setting, which could include a work study program, externship programs, and similar work history.
  • Demonstrated proficiency with computers, multi-line phones, and other office equipment.
  • Assertive and attentive customer service at all times.
  • Willingness and aptitude to learn quickly.
  • Strong communication and documentation skills.
  • Attention to detail.
  • Ability to learn, retain and follow specific instructions, applying to various circumstances.
  • Ability to multitask and mange time well in a fast-paced environment.
  • Emotional intelligence, ability to read situations and determine course of action in the moment.
  • Ophthalmology experience is strongly preferred.
  • Experience with EMR.
What We Offer
  • Generous paid time off in addition to national holidays, two floating holidays, and a birthday holiday
  • Medical, Dental, and Vision insurance after 30 days of employment
  • Voluntary employee and dependent life plans
  • Short and Long-term disability
  • Health Savings Account and Flexible Spending Account eligibility
  • Critical Illness, Accident, and Hospital Indemnity insurance
  • $250 of professional development funds provided every year
  • Tuition Reimbursement up to $5,250 annually
  • Free counseling sessions through our Employee Assistance Program
  • Invest in your future with a company match on your 401k
  • Associate discounts at major retailers such as Amazon Prime, Costco, and Sam's Club
  • Travel discounts with Hertz and Liberty Mutual
  • Verizon Wireless discounts
  • Free legal assistance through RocketLawyer
  • Pet Insurance
  • RN.com subscription reimbursement
  • Access to our free mental wellness program - Sibly

Covenant Physician Partners is proud to be an Equal Opportunity Employer. Covenant does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  • Client Support Manager

    2 months ago

    Los Angeles, United States Specialist Direct Full time

    About Specialist DirectFounded in 2015, Specialist Direct (SDI) is the number one, fastest growing organ transplant telehealth company in the US. Our award-winning, cloud-based diagnostic solutions have been instrumental in improving organ utilization and increasing organ placements. With a national network of top specialists, SDI delivers more accurate...

  • Client Support Manager

    1 month ago

    los angeles, United States Specialist Direct Full time

    About Specialist DirectFounded in 2015, Specialist Direct (SDI) is the number one, fastest growing organ transplant telehealth company in the US. Our award-winning, cloud-based diagnostic solutions have been instrumental in improving organ utilization and increasing organ placements. With a national network of top specialists, SDI delivers more accurate...

  • Client Support Manager

    1 month ago

    los angeles, United States Specialist Direct Full time

    About Specialist DirectFounded in 2015, Specialist Direct (SDI) is the number one, fastest growing organ transplant telehealth company in the US. Our award-winning, cloud-based diagnostic solutions have been instrumental in improving organ utilization and increasing organ placements. With a national network of top specialists, SDI delivers more accurate...

  • Caregiver (Full-Time) - Patient Care Specialist

    1 month ago

    Los Angeles, California, United States Visiting Angels Living Assistance Services Full time

    Patient Care SpecialistAs a Patient Care Specialist with Visiting Angels Living Assistance Services, you will provide exceptional care and support to individuals in their homes. Your responsibilities will include:Assisting with daily activities such as bathing, dressing, and groomingProviding emotional support and companionship to clientsPreparing nutritious...

  • Roofing Technical Specialist

    4 weeks ago

    Los Angeles, California, United States Roof Repair Specialist Full time

    Job DescriptionWe are seeking a skilled Roofing Technical Services Representative to join our team at Roof Repair Specialist. As a leading roofing company in LA county, we require someone with extensive experience in roofing and construction to help with leak detection and repair on customer projects.This role demands a combination of technical expertise and...

  • Client Support Operations Manager

    4 weeks ago

    Los Angeles, California, United States Specialist Direct Full time

    About Specialist DirectWe are a leading telehealth company specializing in organ transplant services. Our cloud-based diagnostic solutions have improved organ utilization and increased placements nationwide.The RoleAs our Client Support Manager, you will oversee our 24/7 Client Support team, ensuring seamless client interactions and efficient workflow...

  • Patient Problem Solving Specialist

    4 weeks ago

    Los Angeles, California, United States LA Family Housing Full time

    Job Title: Patient Problem Solving SpecialistLA Family Housing is seeking a highly skilled Patient Problem Solving Specialist to join our team. As a key member of our Homeless Services department, you will play a critical role in coordinating efforts within the SPA 2 Coordinated Entry System (CES).Key Responsibilities:Cultivate strong relationships with...

  • Patient Services Coordinator

    4 weeks ago

    Los Angeles, California, United States Covenant Physician Partners Full time

    About the OpportunityCovenant Physician Partners is seeking a highly skilled Patient Services Specialist to join our team in Los Angeles, CA. As a key member of our team, you will be responsible for providing exceptional patient care and support.Key ResponsibilitiesProvide cheerful and polite communication on all phone calls.Respond quickly to each incoming...

  • Patient Relations Specialist

    1 month ago

    Los Angeles, California, United States AppleOne Full time

    Job OverviewWe are seeking a highly skilled and organized Patient Relations Specialist to join our team at AppleOne. As a key member of our office, you will be responsible for providing exceptional administrative and customer service support to our clients and patients.Key ResponsibilitiesProvide administrative support, including scheduling and confirming...

  • Social Services Specialist

    3 weeks ago

    Los Angeles, California, United States J Edward Staffing LLC Full time

    Job Title: Social Services SpecialistJob Summary: We are seeking a skilled Social Services Specialist to join our team at J Edward Staffing LLC. As a Social Services Specialist, you will work closely with our healthcare professionals to provide exceptional patient care and support.Responsibilities:Provide social work services to patients and their...

  • Janitorial Services Specialist

    4 weeks ago

    Los Angeles, California, United States C&W Services Full time

    C&W Services is seeking a highly motivated and detail-oriented Janitorial Services Specialist to join our team. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our facilities.Key Responsibilities:Clean and maintain assigned areas, including restrooms, offices, and common areasEmpty...

  • Patient Access Specialist

    6 months ago

    Los Angeles, United States Gracelight Community Health Full time

    Job DetailsLevelEntryJob LocationLos Angeles, CARemote TypeN/APosition TypeFull TimeEducation LevelHigh School Diploma / GEDSalary Range$20.00 - $28.95 HourlyTravel PercentageNo Travel RequiredJob ShiftDayJob CategoryCustomer ServiceDescriptionThe Patient Access Specialist works under the direction of the Patient Access Manager. The PAS is responsible for...

  • Patient Registration Specialist

    4 weeks ago

    Los Angeles, California, United States CommonSpirit Health Full time

    Job Summary:CommonSpirit Health is seeking a skilled Patient Registration Representative to join our team. As a Patient Registration Representative, you will play a critical role in ensuring a positive patient experience throughout the registration process.Key Responsibilities:Collect accurate and thorough patient demographic dataObtain insurance information...

  • Patient Access Specialist

    4 months ago

    Los Angeles, United States Gracelight Community Health Full time

    Job DetailsLevel Entry Job Location Los Angeles, CA Remote Type N/A Position Type Full Time Education Level High School Diploma / GED Salary Range $21.84 - $33.26 Hourly Travel Percentage No Travel Required Job Shift Day Job Category Customer Service Description The Patient Access Specialist works under the direction of the Patient Access Manager. The PAS is...

  • Travel Nurse

    4 weeks ago

    Los Angeles, California, United States Emerald Health Services Full time

    Job Title: Travel Nurse - ER SpecialistJob Summary: We are seeking a skilled Travel Nurse - ER Specialist to join our team at Emerald Health Services. As a Travel Nurse - ER Specialist, you will be responsible for providing high-quality patient care in a fast-paced emergency room setting.Responsibilities:* Examine patients upon arrival and perform triage...

  • Physical Therapist

    1 month ago

    Los Angeles, California, United States PAM Health, LLC Full time

    Patient Care Specialist OpportunityWe are seeking a skilled Physical Therapist to join our team at PAM Health, LLC. As a Patient Care Specialist, you will be responsible for delivering high-quality care to our diverse patient population. Key Responsibilities: Provide age-appropriate patient care and management Deliver care in accordance with the Physical...

  • Patient Record Abstractor IV Specialist

    4 weeks ago

    Los Angeles, California, United States UCLA Health Full time

    Job Summary: We are seeking a highly skilled Patient Record Abstractor IV Specialist to join our team at UCLA Health. As a key member of our HIMS department, you will play a critical role in ensuring the integrity and accuracy of patient documentation.Key Responsibilities:Collaborate with the HIMS Management team to implement strategic goals and...

  • Patient Safety Specialist

    4 weeks ago

    Los Angeles, California, United States DirectEmployers Full time

    Job Summary:We are seeking a highly skilled Patient Safety Specialist to join our team at UCLA Health. As a key member of our organization, you will play a critical role in helping us achieve our goal of becoming a transformative, high-reliability organization with an uncompromising focus on patient safety and outcomes.Key Responsibilities:Foster a...

  • Travel Nurse

    4 weeks ago

    Los Angeles, California, United States Emerald Health Services Full time

    Job Title: Travel Nurse - Labor & Delivery SpecialistJob Summary:We are seeking a skilled Travel Nurse - Labor & Delivery Specialist to join our team at Emerald Health Services. As a Labor and Delivery Nurse, you will be responsible for providing high-quality patient care in a fast-paced environment. Responsibilities:- Provide direct patient care to laboring...

  • Patient Problem Solving Specialist

    3 months ago

    Los Angeles, United States LA Family Housing Full time

    DIVISION: Programs - Systems & Regional Planning WHY JOIN US: You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn,...