Product Support Engineer

2 weeks ago

Ashland, United States Pentair Full time
Job Description:

At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life's essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and applications, our 10,500 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world.

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, a generous 401(k) and ESPP to help you save for retirement, plus paid time off and wellness programs to encourage a healthy work/life balance.

We have an opportunity for an Engineer to join our Ashland, OH team. You will be responsible for managing all aspects of pump projects including but not limited to engineering, procurement, quotations, manufacturing, and quality control. Interested candidates, who meet the requirements below, are encouraged to apply today

You will:
  • Analyzes problems, identifies issues, and serves as technical advisor to the Pump Services team.
  • Demonstrates the ability to perform sound engineering principles.
  • Manages projects as assigned.
  • Performs analysis of design or modification of product to meet customer specification.
  • Interacts with customers, marketing, sales, and manufacturing with emphasis on product quality.
  • Prepares technical data, bills of material, and reports for use in establishing reference material.
  • Establishes and maintains layout, detail drawings, product material and quality standards.
  • Recommends product design changes to reduce product cost and improve product.
  • Prepares manuals, charts, graphs, or other presentation of information.
  • Interacts with manufacturing to resolve in-house product failures and production problems.
  • Serves on cost improvement teams to reduce in-house or field problems.
  • Maintains proficiency in current technology and integrates current technology with new design.
  • Assist and advises purchasing of new or modified pattern equipment.
  • Assists field service department with troubleshooting and developing action plans to resolve performance issues.
  • Maintains pump service group documentation such as standard repair procedures and inspection reports.
  • Must exhibit excellent written and verbal communication skills when interacting with internal departments and customers.
  • Backs up Shop and Office personnel as required.
Key Qualifications:
  • Bachelor's degree in mechanical engineering, Engineering is required.
  • Advanced knowledge of Microsoft Office. SAP, Auto-Cad, SolidWorks
  • 2+ years of manufacturing experience in process capability, process improvements, cost reduction, and quality.
  • Strong analytical skills and mechanical aptitude
  • Ability to communicate professionally with individuals both within and outside the organization.
  • Organizational skills required to respond to and meet multiple deadlines.
  • Self-motivated
Pentair is an Equal Opportunity Employer

Diversity and Inclusion:

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

We take ongoing action to improve the diversity of our workforce by:
  • Ensuring leadership involvement and ownership
  • Attracting and retaining diverse talent at all levels
  • Fostering a globally aware, inclusive culture
  • Ensuring our practices are fair and non-discriminatory

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