Express Shop Service Coordinator

2 months ago

Arlington, United States MEI Group Inc Full time
Express Shop Service Coordinator - Mi Gente Auto Finance

This position is responsible for driving the growth of the business by improving the operational efficiency and consistency of the customer vehicle repair process and facilitating the movement of lot return inventory through effective shop log management
and adherence to Mei Group's diagnostic and repair processes.

Responsibilities:
  • Manage the Express Shop workflow logs U30, meiGroup Lot Return, and 3rd-party
    vendor.
  • Work with Express Shop Service Manager, Shop Foreman, and 3 rd Party Shops
    to facilitate necessary diagnostics and repair of all vehicle requests coming into
    the facility.
  • Controls the flow of vehicles through the Customer Service Shop process by
    proper distribution of technician workload under 30 days and mei lot returns.
  • Communicate directly with Customers regarding the vehicle status of the repair
  • Oversees the vehicle Approval Process for mechanical warranty completion and
    manages vehicle priority dispatching using the Mei Group as needed for repair.
  • Partners with other functional areas and managers as needed to collaborate on
    questions of vehicle quality and potential kicks.
  • Verifies vehicle WeOwe Request, Warranty, and CPI coverage by examining
    records and papers.
  • Monitors and provides daily Updates to the Express Service Route Sheet with
    current statuses and ETA for completion.
  • Utilizes reports, analyzes information, and monitors trends to identify if repairs
    are needed or meet company standards.
  • Communicate to key stakeholders all pertinent information captured after all
    service contacts that may impact customer service expectations.
  • Partner with Senior leadership to address operational constraints.
  • Displays financial responsibility for decisions for vehicle repairs impacting
    meigroup.
  • Performs all Asset Protection and responsibilities expected in the role.
  • Perform other duties as assigned by management.
Requirements:
  • Complete training in all areas of the customer service and production process.
    Multi-task in a high-energy, fast-paced work environment.
  • Must have basic computer skills.
  • Must have a valid Driver's License and a High school diploma or general education degree (GED).
Working Conditions:
  • May require walking or standing for an extended period.
  • Combination of both indoor and outdoor environments, including working at times in noisy and/or inclement weather conditions
  • Rotating schedule with shifts that may weekends, holidays, and 12-hour days.
Schedule:
  • Full-time
  • Day shift
  • Monday to Friday
  • Weekend availability during peak periods of business

Compensation: $16.00-$18.00 hourly (Depending on Experience)

Benefits:

We are proud to offer an exceptional range of perks to our employees. Our comprehensive benefits package includes Health, Life, Dental, and Vision Insurance, as well as a 401k plan. Additionally, we provide paid holidays and personal time off (PTO) to support work-life balance and personal well-being.

Perks:

At MEI, we prioritize the health and convenience of our employees. That's why we offer TeleDoc, a service that grants our staff 24/7 access to medical professionals. With TeleDoc, employees can obtain prescriptions, receive medical guidance, and consult with doctors over the phone, eliminating the need for physical doctor visits in many cases.

Furthermore, we understand the importance of maintaining an active and healthy lifestyle. That's why we provide a fully equipped onsite gym for our employees. Our corporate gym encourages physical well-being and promotes a healthy work-life balance.

About Us

MEI Group is a privately owned group of companies based in the Dallas-Ft. Worth (DFW) region. With a dedicated workforce of over 300 talented individuals, we have been successfully operating since 1992, serving as a pillar of expertise and excellence in our industry. Throughout our extensive history, we have built a solid reputation for our unwavering commitment to quality and expertise. The MEI Group consists of a total of 10 dealerships that operate under the buy here pay here model. This means that customers have the advantage of purchasing their vehicles directly from us and obtaining financing in-house. With our integrated approach, we aim to simplify the car-buying experience and offer flexible financing solutions to meet the needs of our valued customers. MEI Finance is the provider of in-house financing for the MEI Group. With our specialized financing services, customers have the convenience of obtaining financing directly through MEI Finance when purchasing vehicles from any of our locations. By offering in-house financing, we aim to streamline the financing process and provide tailored solutions that meet the unique needs of our customers.

Join the MEI team and enjoy the benefits of working with a reputable company that values its employees' health, well-being, and work-life balance

  • Express Shop Service Coordinator

    6 days ago

    Arlington, United States MEI Auto Finance Full time

    Express Shop Service Coordinator - Mi Gente Auto Finance This position is responsible for driving the growth of the business by improving the operational efficiency and consistency of the customer vehicle repair process and facilitating the movement of lot return inventory through effective shop log management and adherence to Mei Group’s diagnostic and...

  • Service Management Specialist

    4 weeks ago

    Arlington, Virginia, United States MEI Group Inc Full time

    Job SummaryWe are seeking an experienced Service Management Specialist to join our team at MEI Group Inc. In this role, you will be responsible for coordinating the vehicle repair process, ensuring timely completion and maintaining high standards of quality.Your primary responsibilities will include managing workflow logs, working with the Express Shop...

  • Data Entry Specialist for Lab Express

    4 weeks ago

    Arlington, Tennessee, United States Lab Express Full time

    Data Entry Specialist for Lab ExpressWe are seeking a detail-oriented Data Entry Specialist to join our team at Lab Express. As a Data Entry Specialist, you will be responsible for accurately entering data into our system and maintaining the integrity of our database.About Us:Lab Express is a specialized logistics service company serving the...

  • Logistics Operations Coordinator

    4 weeks ago

    Arlington, Tennessee, United States Lab Express Full time

    Job Title: Logistics Operations CoordinatorWe are seeking a highly motivated and detail-oriented Logistics Operations Coordinator to join our team at Lab Express. As a Logistics Operations Coordinator, you will play a vital role in ensuring the smooth execution of logistics operations.About Us:Lab Express is a specialized logistics service company serving...

  • Assistant Service Manager

    1 month ago

    Arlington, United States Vandergriff Chevrolet Full time

    Are you tired of where you work and want to work in a clean, safe environment? Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Vandergriff Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our...

  • Retail Operations Director

    17 hours ago

    Arlington, Virginia, United States Express Full time

    About ExpressExpress is a leading fashion retailer with over 400 retail stores and online presence. We are committed to providing exceptional customer service and creating a unique shopping experience for our customers. We believe that style, quality, and value should all be found in one place.Job RequirementsTo succeed as a District Manager, you will...

  • Customer Service Representative

    2 weeks ago

    Arlington, Tennessee, United States Lab Express Full time

    Job Overview:Lab Express is a growing company looking for a Data Entry and Logistics Coordinator to join our Customer Service team.This position involves receiving and executing customer orders, dispatching orders to company drivers, and tracking driver activity.Key Responsibilities:Receive and process customer orders in a timely mannerCommunicate...

  • Global Document Services Coordinator

    3 weeks ago

    Arlington, Virginia, United States Passport Visas Express Inc Full time

    Are you looking for a challenging and rewarding career opportunity? Do you have a passion for international travel and a knack for problem-solving? We are seeking a highly skilled Visa and Passport Customer Service Specialist to join our team at Passport Visas Express Inc. In this role, you will be responsible for facilitating seamless visa and passport...

  • Service Operations Coordinator

    4 weeks ago

    Arlington, Virginia, United States Service Corporation International Full time

    Job DescriptionWe are seeking a highly skilled and organized Service Operations Coordinator to join our team at Service Corporation International. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and have strong logistics and customer service skills.Responsibilities:Scheduling: Coordinate schedules for internal...

  • HR Coordinator

    3 weeks ago

    Arlington, Virginia, United States Express Employment ProfessionalsSpecialized Recruiting Group Full time

    Job TitleAn HR Coordinator at Express Employment Professionals/Specialized Recruiting Group will oversee the administration of employee benefits, ensuring a comprehensive and competitive package that supports the well-being of our team members. This role is ideal for an individual with a passion for human resources and a keen eye for detail.

  • Sales Associate

    5 days ago

    Arlington, United States Express Full time

    Overview: About PHOENIX PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear...

  • Logistics Coordinator

    3 days ago

    Arlington Heights, Illinois, United States Federal Express Corporation Full time

    **About the Role:**Federal Express Corporation is seeking a skilled Logistics Coordinator to support our operations team. In this role, you will be responsible for the efficient movement of trailers to and from our unload/load doors and throughout the yard.Our ideal candidate will have a strong understanding of logistics and transportation principles and be...

  • Data Entry and Logistics Coordinator

    2 weeks ago

    Arlington, Tennessee, United States Lab Express Full time

    Job Description:As a Customer Service Representative with Lab Express, you will be responsible for providing exceptional customer service and ensuring the efficient processing of customer orders.This includes receiving and executing customer orders, communicating with drivers, and resolving any issues that may arise during order fulfillment.Key...

  • Utility Team Member

    4 hours ago

    Arlington, Washington, United States Pape Material Handling Inc Full time

    Pape Material Handling Inc. is hiring a Utility Team Member - Service Shop to support our team's efforts in maintaining our equipment and facilities.Job Description:This role involves performing a variety of tasks to keep our service shop running smoothly, including cleaning and maintaining equipment, organizing the yard and inventory, and assisting...

  • Customer Service Representative

    2 weeks ago

    Arlington, Tennessee, United States Lab Express Full time

    Job Description:We are seeking a Customer Service Representative - Logistics to join our team at Lab Express. As a Customer Service Representative - Logistics, you will be responsible for receiving job orders from customers and ensuring that the order is handled quickly and accurately to customer specifications.About Us:Lab Express is a specialized logistics...

  • Customer Service Representative

    4 weeks ago

    Arlington, Virginia, United States Loews Hotels Full time

    Job Title: Customer Service Representative - Coffee ShopAbout the Job:We are seeking a highly motivated and customer-focused Coffee Shop Attendant to join our team at Loews Hotels. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and exceeding guest expectations.Key Responsibilities:Prepare and...

  • HR-Benefits Coordinator

    7 days ago

    Arlington, United States Express Employment ProfessionalsSpecialized Recruiting Group Full time

    Job DescriptionJob DescriptionBenefits Administration:o Administer and manage employee benefit programs, such as health insurance, dental insurance, vision insurance, life insurance, retirement plans, and other perks.o Coordinate the enrollment and onboarding process for new employees, providing them with information about available benefits and assisting...

  • Express Lube Manager

    6 days ago

    Arlington, United States Dwaynelane Full time

    Express Lube Manager - Dwayne Lane's Arlington ChevroletOur dealership has an outstanding opportunity for a results-focused, highly driven and experienced Express Lube Manager. The Manager directs and coordinates activities concerned with service of client vehicles in our Express Lanes.Schedule: Tuesday - Saturday / 7:30 - 4:00Compensation: Hourly plus...

  • Express Lube Team Lead

    2 weeks ago

    Arlington, Virginia, United States Dwayne Lane's Auto Family Full time

    About the RoleDwayne Lane's Auto Family seeks a highly skilled and motivated Express Lube Manager to join our team. As a key member of our service department, this individual will be responsible for driving sales growth, improving operational efficiency, and delivering exceptional customer service.Key Responsibilities:Develop and Implement Sales Strategies:...

  • LTSS Service Coordinator- Clinician

    3 months ago

    Arlington, United States Elevance Health Full time

    Anticipated End Date:2025-03-31Position Title:LTSS Service Coordinator- ClinicianJob Description:Location: This is a field position and the candidate should reside in Alexandria or Arlington, VA.The LTSS Service Coordinator - Clinician working under the direction/supervision of an RN, with overall responsibility for the member's case, as required by...