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Instant Cash Offer Coordinator
2 months ago
Job Description
Location: Cerritos, CA (On site) | Type: Full Time | Hourly Rate: $20 + bonus
As our
In Cash Offer Coordinator (Kelly Blue Book) , you are one of the most important team members at
Norm Reeves Ford Lincoln in Cerritos . You are responsible for creating a super Norm Reeves experience for all of our guests and using your communication skills to identify needs and offer trade-in solutions to our sales department.
Your work will ensure our guests leave 100% satisfied with their Norm Reeves experience. This role is a great way for a dedicated and outgoing person to kick-start your sales career with us
What you’ll do:
Manages all incoming KBB Instant Cash Offer leads that come through.
Uses automotive programs and tools daily to contact customers
Contact vehicle owners and attempt to purchase their vehicles
Maintain customer database and communicate with them
Greet and offer assistance to customers with desired vehicles
Follow up on leads from Kelly Blue Book
Review vehicle condition reports
Determine wholesale and retail prices
Inspect and accept vehicles arriving on-site
Create and execute a reconditioning plan to prepare the vehicle for sale
Use sound judgment, research, and excellent interpersonal skills to make offers on vehicles
Turn prospective buyers over to a salesperson
The expectation for the month is a goal of 25 vehicles purchased
Work with management to identify current inventory needs
Additional duties as assigned by management
What you’ll need:
A valid driver’s license and acceptable driving record
High school diploma or equivalent
Proficient with CRM, and Microsoft Office Suite or related software
Strong communication and negotiating skills
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Ability to function well in a high-paced environment
Willingness to work independently and as part of a team
What We Offer:
Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
Invest in Yourself – Tuition Reimbursement
Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
Secure Your Future - Build Wealth with 401k Matching
Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
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