Customer Operations Coordinator
7 days ago
Job Location
CALSOURCE FLORIDA - largo, FL
Position Type
Full Time
Description
Job Title: Calibration Service Coordinator
Summary:
The purpose of the Calibration Service Coordination position is to coordinate aspects of the Calibration Lab including but not limited to schedules, activities, database, support from other vendors, shipping and receiving, purchase orders and purchasing products for clients.
Responsibilities:
- Perform day to day coordination of the calibration program at the client facility
- Proactively schedule the calibration events 30, 60 and 90 days from the calibration due date
- Be the front-line liaison between the client and ATS
- Work with other ATS labs to support any calibration events that cannot be supported locally
- Collect gages from designated locations withing the client facility
- Manage, schedule and coordinate the calibration activities for the client's calibration program
- Maintain the calibration database at the client site
- Coordinate 3rd party calibration support from other vendors
- Prepare shipping and receiving documentation for weekly pickup from our local laboratory or other vendors
- Generate purchase orders for parts, repairs, and/calibrations from vendors
- Order new products as requested from the client
- Other duties as assigned
Education:
- Minimum high school diploma or equivalent
- Minimum 5 years of experience a fast-paced customer facing role
- Attention to detail
- Strong written and verbal communication skills
- Ability to interact with clients in a professional manner on a consistent and daily basis
- Position will require walking at least 40% of the time and sitting 60% of the time in a laboratory and commercial environment.
U.S. Persons" Only
CalSource is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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