Coordinator - Events and Promotions

3 months ago


Evansville, United States Bally's Corporation Full time
Description
  • Responsible for assisting with the daily set-up, execution, and related emcee functions of daily casino prize giveaway promotions.
  • Promotes the company's products, services, events, and promotions via public address system.
  • Educates players in the understanding, application, and usage of the company's Rewards card to include its benefits.
  • Interacts with all casino customers relating to all promotional events.
  • Responsible for assisting with all paperwork and accountability.
  • Executes property promotions and special events.
  • Responsible for assisting with greeting all guests.
  • Responsible for assisting with the emcee functions of weekly slot tournaments as assigned.
  • Responsible for maintaining daily procedures regarding the Players Club members which includes, discerning appropriate identification, filing and record keeping.
  • Responsible for assisting with maintain and balancing a cash drawer.
  • Responsible for assisting with coupons and newspaper promotions regarding gaming specials and promotions on property.
  • Responsible for making public announcements or special announcements.
  • Responsible for assisting with direct mail inquiries to include updating customer account information and related duties.
  • Assists with the resolution of player complaints and problems.
  • Assists with promotional item implementation, distribution, and redemption.
  • Reports customer problems to other appropriate department for resolution.
  • Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures.
  • Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
  • Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
  • Always follow the Company Service Standards model.
  • Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
  • Other duties may be assigned at any time.


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