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General Manager

2 months ago

Hollywood, United States Five Guys Full time

Do you enjoy working in a fun, fast-paced, cook-to-order environment? Are you a natural leader who enjoys building and maintaining teams while learning how to run a successful restaurant? Then this is the job for you

Our General Managers have a number of responsibilities, including:

  • Controls day-to-day operations by scheduling, ordering, and developing the restaurant team members.
  • Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
  • Recruits, interviews, and hires team members, conducts performance appraisals, takes disciplinary action, motivates and trains.
  • Has authority to hire and terminate (or participate in those decisions) with approval/partnership from Human Resources.
  • Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to.
  • Ensures that the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance.
  • Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.
  • Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.
  • Ensures food quality and 100% customer satisfaction.
  • Ensures complete and timely execution of corporate & local marketing programs.
Education/Experience:
  • High School diploma or equivalent is required.
  • 2 - 4 years of supervisory experience in a food service or retail environment is required.
  • Proven track record of leadership and managerial skills while providing exceptional customer service is required.
Benefits:
  • Competitive Wages and Benefits. Monthly Health Insurance Contribution (for qualifying plans).
  • Real work/life balance. Our locations are open from 11 AM - 10 PM. We are also closed on Thanksgiving and Christmas day. Best of all, no drive-thru
  • Attainable Bonus Program - Our bonus structure will be focused around food safety, customer experience and financial success. We also have a minimum of one (1) Secret Shop per week, and everyone working on your team is eligible for a payout
  • Paid Time Off
  • Employee Meals
  • Growth Opportunities
Requirements:
  • Positive, friendly, upbeat demeanor
  • Proficiency for leadership and teamwork
  • High sense of urgency
  • High sense of integrity
  • High standard of cleanliness
  • Strong communication skills
  • Enjoys staying busy in a fast-paced environment
  • Desire for personal and professional growth
  • Ability to lift 50 pounds at a time
  • Ability to stand for 8 hours at a time
  • ServSafe Certification
  • Previous management experience is a plus
  • Ability to work all operating shifts, including nights and weekends


Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.

We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.

We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.

We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.