Eligibility Continuity Specialist

3 weeks ago


Rancho Cucamonga, United States Inland Empire Health Plans Full time

What you can expectFind joy in serving others with IEHP We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experienceUnder the supervision of the Eligibility Continuity Manager, the Eligibility Continuity Specialist will provide full Redetermination of Eligibility (RE) application assistance to IEHP Members to help maintain their Medi-Cal eligibility. Upon Members requests, the Eligibility Continuity Specialist will help complete the RE application, document any reported contact changes in the online Medi-Cal Eligibility portal, help prepare and submit documentations required for eligibility maintenance, and other assigned Eligibility-related duties, in addition to collaboration with, inter-departments to ensure member needs are met while simultaneously building strong peer relationships.PerksIEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.CalPERS retirement457(b) option with a contribution matchGenerous paid time off- vacation, holidays, sickState of the art fitness center on-siteMedical Insurance with Dental and VisionPaid life insurance for employees with additional optionsShort-term, and long-term disability optionsPet care insuranceFlexible Spending Account Health Care/ChildcareWellness programs that promote a healthy work-life balanceCareer advancement opportunities and professional developmentCompetitive salary with annual merit increaseTeam bonus opportunitiesEducation & ExperienceTwo (2) or more years of relevant Medicaid Eligibility experienceProfessional phone etiquette with experience in a call center atmosphereExperience in the performance-based environmentHigh School diploma or GED requiredKey QualificationsMust have a valid California Driver's LicenseKnowledge of Medicaid (Medi-Cal) eligibility requiredKnowledge of customer services phone etiquette required#J-18808-Ljbffr

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