Enrollment Specialist

1 month ago


Rancho Cucamonga, United States Inland Empire Health Plan Full time

Overview:

What you can expect

Find joy in serving others with IEHP We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience

The Enrollment Specialist, guided by the Enrollment Assistance Manager, passionately engages in a dynamic role. They provide full-service application assistance to the uninsured. Guiding them with enthusiasm through the application process. This advisor not only determines eligibility for Medi-Cal and/or Covered CA but also performs outreach to auto-enrolled Covered California Members to help effectuate their membership. Their commitment extends to active monitoring, follow ups, and compliance with regulatory guidelines, ensuring a seamless journey until application approval.

Commitment to Quality: The IEHP Team is committed to incorporate IEHPs Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Additional Benefits:

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

  • CalPERS retirement

  • 457(b) option with a contribution match

  • Generous paid time off- vacation, holidays, sick

  • State of the art fitness center on-site

  • Medical Insurance with Dental and Vision

  • Paid life insurance for employees with additional options

  • Short-term, and long-term disability options

  • Pet care insurance

  • Flexible Spending Account Health Care/Childcare

  • Wellness programs that promote a healthy work-life balance

  • Career advancement opportunities and professional development

  • Competitive salary with annual merit increase

  • Team bonus opportunities



Qualifications:

Three (3) years of experience in the following disciplines:

  • In-house sales
  • Outbound Sales Experience
  • High-volume telemarketing
  • High-volume consumer products/industrial distribution order taking
  • Customer Service in a high-call-volume environment
  • Outreach, Enrollment and Retention

Knowledge of the following areas:

  • Medi-Cal and/or Covered California eligibility
  • Customer service and phone etiquette

Expert knowledge in the following areas:

  • State Health Programs and the application and enrollment process
  • Both Open and Special Enrollment Period eligibility requirements


Work Model Location:

Start your journey towards a thriving future with IEHP and apply TODAY

Pay Range:
USD $23.98 - USD $30.57 /Hr.
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