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Enrollment Specialist
1 month ago
Overview:
What you can expect
Find joy in serving others with IEHP We welcome you to join us in healing and inspiring the human spirit and to pivot from a job opportunity to an authentic experience
The Enrollment Specialist, guided by the Enrollment Assistance Manager, passionately engages in a dynamic role. They provide full-service application assistance to the uninsured. Guiding them with enthusiasm through the application process. This advisor not only determines eligibility for Medi-Cal and/or Covered CA but also performs outreach to auto-enrolled Covered California Members to help effectuate their membership. Their commitment extends to active monitoring, follow ups, and compliance with regulatory guidelines, ensuring a seamless journey until application approval.
Commitment to Quality: The IEHP Team is committed to incorporate IEHPs Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Additional Benefits:Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.
CalPERS retirement
457(b) option with a contribution match
Generous paid time off- vacation, holidays, sick
State of the art fitness center on-site
Medical Insurance with Dental and Vision
Paid life insurance for employees with additional options
Short-term, and long-term disability options
Pet care insurance
Flexible Spending Account Health Care/Childcare
Wellness programs that promote a healthy work-life balance
Career advancement opportunities and professional development
Competitive salary with annual merit increase
Team bonus opportunities
Qualifications:
Three (3) years of experience in the following disciplines:
- In-house sales
- Outbound Sales Experience
- High-volume telemarketing
- High-volume consumer products/industrial distribution order taking
- Customer Service in a high-call-volume environment
- Outreach, Enrollment and Retention
Knowledge of the following areas:
- Medi-Cal and/or Covered California eligibility
- Customer service and phone etiquette
Expert knowledge in the following areas:
- State Health Programs and the application and enrollment process
- Both Open and Special Enrollment Period eligibility requirements
Work Model Location:
Start your journey towards a thriving future with IEHP and apply TODAY
Pay Range:USD $23.98 - USD $30.57 /Hr.
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