Quality and Customer Experience Specialist

3 weeks ago


Sandy, United States Advanced Plastics Inc Full time

Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Profit sharing Vision insurance Job Title: Quality Specialist Responsible for ensuring an excellent customer experience from the time an order is received to the customer receiving their product. This includes all aspects of the production process, establishing quality monitoring and tracking, assuring accuracy, and timely delivery. Duties include: Monitoring quality of produced goods during manufacture and verification prior to shipping Assisting in training of personnel and reinforcement of procedures to ensure quality Maintaining accurate and organized files for each job and its parameters Assisting in relieving operators during break periods Performing basic process troubleshooting Continuous improvement of accountability in quality control Communicating with customers to ensure customer confidence and meet customer needs Traits: Friendly, personable Well organized Effective communicator Dedicated, dependable Detail oriented Self motivated Skills: Excellent with numbers/math Windows office suite Ability to set up quality tracking program Leadership/motivation Problem solving Experience needed: Manufacturing quality control Supervision/training Customer service #J-18808-Ljbffr



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