Branch Sales Associate

2 weeks ago

Memphis, United States Watsco Full time
Job Description

We currently have an exciting opportunity for aBranch Sales (Counter) Associatein our Memphis, TN location.

Position: Full time, day shift opportunity with great benefit options

Sales Center Associates are responsible for delivering quality customer service while maintaining a store the is clean, safe, and stocked with the products our customers need.

Key Responsibilities:

  • Always provides superior customer service through the daily execution of CE's A6 Principles
  • Seeks to understand the customer's needs.
  • Listens and responds promptly, yet knowledgeable to all questions.
  • Demonstrates sincere appreciation to customers.
  • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application and warranty information related to CE's products.
  • Displays a keen understanding of local competitive offerings, recognizing and communicating the advantages of CE's product offerings to customers.
  • Solid understanding of current Marketing programs
  • Ability to effectively communicate with diverse personalities and attitudes daily.
  • Monitors inventory levels to ensure they are adequate to support sales and asks for special orders and other merchandise to support local market needs.
  • Promote the sale of HVAC replacement components and aftermarket to products to our Deal Network and HVAC Contractors
  • Ability to successfully upsell parts and components.
  • Knowledge and awareness of replacement parts
  • Ensures compliance with housekeeping standards to maintain cleanliness and organization of store and workstations.
  • Maintains a safe and secure work environment, which may include conducting daily safety reviews, notating hazards, and correcting them.
  • Adheres to all safety requirements relevant to one's regular job duties.
  • Other duties as assigned.
At Carrier Enterprise (CE), we proudly distribute industry leading Carrier, Bryant, Payne and other brands of HVAC and Refrigeration equipment, as well as a full line of aftermarket parts, supplies, and accessories. As a joint venture between Watsco and Carrier, we are part of one of the largest HVAC Distribution Network in North America. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. We strive to deliver the best products with best-in-class customer service.

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Work Requirements

PhysicalJob Requirements
  • Wear allnecessarypersonalprotective equipment to perform jobfunctions.
  • Stand, sit,and/orwalk continuously with or withoutreasonableaccommodation and performjob functionsfor a full shift with meal.
  • Bend, stoop, kneel,reach, twist,lift, push, pull, climb (ladders, stairs), balance, and/or crouch on a daily basis to accomplishwork.
  • Minimallymust be able to lift 25pounds withoutassistance; maylift over 25 pounds with or withoutassistance.
Environmental Concerns
  • Ability to work in environment with consistent loud noise and exposure to extreme temperatures.
Preferred Qualifications
  • Experience working with contractors, commercial customers or similar strongly desired.
  • Computer literacy with proficiency with MS Office applications
  • Ability to work in a team environment and be willing to participate.
  • Ability to function at an above average level in a technical environment.
  • Prior experience using sales and/or inventory management software.


AtCarrier Enterprise (CE),we proudly distribute industry leading Carrier, Bryant, Payne and other brands of HVAC and Refrigeration equipment, as well as a full line of aftermarket parts, supplies, and accessories. As a joint venture between Watsco and Carrier, we are part of one of the largest HVAC Distribution Network in North America. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada. We strive to deliver the best products with best-in-class customer service.

Mission:At CE, our associates create an exceptional customer experience by providing innovative solutions to propel business forward. We accomplish this by exemplifying our core values...safety, integrity, teamwork, innovation, service-minded, and community oriented.

www.carrierenterprise.comwww.watsco.com

Equal Opportunity Employer

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