Branch Operations Manager
4 weeks ago
Vision
Leader in contractor productivity products and customer service excellence, while building careers and communities.
Mission
To significantly contribute to the success of our business partners.
Values
Family, Dependability, Inclusion, Curiosity, Humility
Your Role
Branch Operations Managers play a critical role in the success of our business by providing leadership to our Operations Team. The target is to create a positive culture that energizes and encourages each other, fosters connected relationships and great teamwork, empowers, and enables our team to learn and grow.
Duties and Responsibilities
-Hires, Trains, and Provides Leadership to the operations team within a branch.
-Organizes and oversees the schedules and performance of the operations team.
-Motivates and encourages operations team to ensure goals are met.
-Conducts performance evaluations that are timely and constructive.
-Reviews and analyzes operational and financial reports; uses data to project expenses.
-Collaborates with Regional Operations Manager to develop financial goals and strategies.
-Assists in preparing operations budget and monitoring expenses.
-Generates and analyzes P&L reports.
-When requested, submits analysis to Regional Operations Manager.
-Collaborates with the Sales Team to ensure Customer Service Excellence by assuring customers’ needs are met.
-Communicates, with the Sales Team, any customer activity including industry and market trends, competitive actions, pricing situations and makes recommendations to capitalize on opportunities or minimize risk.
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