Front Office Coordinator

4 weeks ago


Westfield, United States CareerBuilder Full time

Job Description

Job Description

We are seeking a motivated individual with great hospitality skills and a passion for customer service to join our team as a Medical Front Office Coordinator. This role will require the employee to provide exceptional customer service, manage administrative tasks, and assist with medical duties.

As a Medical Front Office Coordinator, you will be responsible for creating a positive and welcoming environment for our patients. You will manage patient scheduling, answer phone calls, and assist with membership programs. In addition, you will be trained to perform medical duties such as taking vital signs, drawing blood, and assisting with procedures.

Job Responsibilities:
Greet and check-in patients, verifying their membership, and other demographic information
Answer phone calls and schedule appointments
Manage patient billing and membership inquiries
Manage and maintain patient files and electronic health records
Assist with medical duties such as taking vital signs, drawing blood, and other procedures
Additional duties may include administering vaccines and performing basic lab tests
Clean and sanitize exam rooms and other areas of the clinic
Collaborate with the clinical team to ensure the highest quality patient care
Assist with other administrative tasks as needed
Provide outstanding customer service to members
Requirements:
Excellent customer service skills
Ability to multitask and prioritize tasks effectively
Strong attention to detail and organizational skills
Ability to work in a fast-paced environment
Willingness to learn and be trained on medical procedures and protocols
Ability to work well in a team and collaborate effectively
Comfortable working with electronic health records and other computer systems
Preferred Qualifications:
Prior experience in a hospitality, medical, or healthcare setting
Knowledge of basic medical terminology and procedures
Experience communication and computer systems
We offer a competitive salary and medical benefits package, including health plans, paid time off, and ongoing training and development opportunities. If you are passionate about customer service and willing to learn new skills in a medical setting, we encourage you to apply for this exciting opportunity.
Company Description What We Do
At Freedom Healthworks, we help physicians become FreedomDocs and take control of their lives. We assist physicians starting, growing, and operating their practices.

Our Approach
We believe that all people should have a relationship with a trusted FreedomDoc. We do not employ physicians or control the way to practice medicine. We help run your business, not tell you how to be a doctor.

Our Mission
We strive to help physicians care for their patients without restrictions, barriers, and frustrations Together FreedomDocs can help care for everyone.

Company Description

What We DoAt Freedom Healthworks, we help physicians become FreedomDocs and take control of their lives. We assist physicians starting, growing, and operating their practices. Our ApproachWe believe that all people should have a relationship with a trusted FreedomDoc. We do not employ physicians or control the way to practice medicine. We help run your business, not tell you how to be a doctor. Our MissionWe strive to help physicians care for their patients without restrictions, barriers, and frustrations Together FreedomDocs can help care for everyone.
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