Senior Physician Recruiter

General Summary/ Overview Statement The Operations Manager serves as a key member of the primary care central administrative team within the Primary Care Center of Excellence at Brigham and Womens Hospital.Under the direction of the Senior Director, the Operations Manager is responsible for managing the day to day performance and efficient and effective functioning of centrally managed, key strategic initiatives across our network of primary care practices and programs.Examples of potential focus areas for 2024 are efforts such as Teamness and Culture Building, Physician Inbasket Relief Team, and Practice Manager development and mentorship.Brigham Primary Care is committed to racial justice by building and active enforcement of policies, practices, attitudes, and actions that produce equitable access, treatment, and outcomes for all people. Our clinics are grounded in team-based, patient and family-centered care. We partner with communities to seek health and wellness, working to eliminate health care inequities with an expanded care team that includes behavioral health, social workers, nurses, population health coordinators, patient navigators, community health workers, community resource specialists, high-risk RN case management, and support for virtual visits.We strongly encourage people from underrepresented groups to apply. Primary Responibilities

Develop an internal recruitment program to source potential candidates.
Recruit candidates by reviewing their resumes and qualifications.Select qualified candidates to be interviewed after ensuring the candidates qualifications and skills are acceptable for the job opening.
Responsible for drafting job descriptions and work responsibilities for a candidate in order tohighlight all skills and qualities that are important for this job with an accurate list with all the requirements expected from the candidate.
Possess expert knowledge of the marketplace and deliver reliable information to physicians in order to match each physicians professional and personal goals with our recruitment opportunities.
Develops and maintains working knowledge of the health system and regional communities in order to market effectively to candidates
Participate in the evaluation of physician needs within BWH Primary Care.Working with administrative and physician leaders; participate in the active recruitment process within the system.Work closely with Division, Department and Human Resources representatives once employment offer is signed.
Assist in the coordination of recruitment efforts including working with physicians, recruiters and administrative staff to ensure identification of candidates, screening and interviewing of candidates and ensuring appropriate candidates select BWH Primary Care.
Develop relationships with residency programs, directors and the residents to source candidates for newly posted positions.
Promote and utilize the most efficient, appropriate and effective communication tools, taking care to customize approach to individual physicians preferences.
Develop recruitment packages to ensure optimal success in recruitment efforts.
Develop, implement, and facilitate a physician specific Orientation Program that will yield success in on-boarding new and existing providers to resources, referral management and dissemination of key information about the health system.Improve communication throughout BWH Primary Care through personal contact via visits and regular communication with primary care practice leadership, including routine or follow-up visits/phone calls to providers throughout their employment term.
Assist in the coordination of all recruitment activities including tours of key areas of interest within the BWH Primary Care service area.
Ensure physician and candidate arrangements during pre-interview, interview and post interview, are conducted optimally.
Serve as a liaison to BWH marketing and communications departments for the review and development of materials to promote BWH Primary Care and new providers.Develop a packet of key materials that should be provided to all potential recruits re: BWH Primary Care and the comprehensive services offered.
Lead the identification, interview coordination, and recruitment follow-up with identified recruitment firms and candidates.Manages relationship between BWH Primary Care and recruitment firms.
Maintain recruitment database for all candidates and agencies.
Identify and resolve physician or systemic and specific service delivery issues and recommend methods to improve and streamline services.
Serve as administrative lead between newly hired provider and BWH Provider Services to ensure timely completion of provider applications.Provide continued support on behalf of the new physician throughout the credentialing and enrollment process.
Customer Service Responsibilities

This position relies heavily upon communication and the candidate must have excellent oral and written communication skills.
Maintain strict confidentiality within the group and community of all strategic and other information regarding physicians, practices and the medical center.
Performs all duties in accordance with the health systems mission, vision and values.
Serve as good will ambassador for BWH Primary Care and the health system.
Supervisory/Managerial Responsibilities (include Number And Type Of FTEs)

No formal reports.Must be able to use influence to reach desired outcomes.
Fiscal Responsibilities (include Size Of Annual Budget)

No direct budget responsibilities.
Other

Support other activities as needed
WORKING CONDITIONS: Include exposures to hazardous materials, high noise levels, etc.

This position will primarily be working in a remote capacity, though will require periodic in-person visits to our primary care locations.
SKILLS/COMPETENCIES REQUIRED :

Must be based on the responsibilities described above.

Strong interpersonal skills, communication skills, Knowledge of marketing principles, ability to balance physician and hospital needs while remaining poised and assertive; knowledge of physician practices.Must project a professional image.Ability to interact and effectively communicate with physicians and staff of various levels.Must have an understanding of health care and specifically the medical/physician community.Be able to apply marketing/public relations techniques to present practice opportunities in a positive manner.Must be familiar with fair employment interviewing and employment laws.Exhibit a high energy level, and demonstrate the ability to work as a team, with flexibility in work habits to schedule and meet the needs of the client.Incumbent is required to maintain a valid drivers license and personal vehicle as travel to practice sites is required. Education Required Bachelors degree preferred in business, marketing, public relations communications or healthcare. EXPERIENCE REQUIRED :

Must be based on the responsibilities described above.

Five (5) years experience in working in health care system with direct interaction with physician providers.Strong public relations background preferred. Primary Location MA-Boston-MGB 800 Huntington Other Locations MA-Boston-BWH Boston Main Campus Work Locations MGB 800 Huntington Job Recruitment Organization Brigham & Women's Hospital(BWH) Schedule Full-time Standard Hours 40 Shift Day Job Employee Status Regular Recruiting Department BWH Primary Care Job Posting Oct 2, 2023
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