PT Customer Service Leader

3 weeks ago

Hinesville, United States Food Lion Full time
Address: USA-GA-Hinesville-2389 W Hwy 196
Store Code: Store 02692 Front End (7236764)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

Job Requisition: 392918_external_USA-GA-Hinesville

  • Customer Service Representative

    6 days ago

    Hinesville, Georgia, United States Dairy Queen Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Crew Member - Treat Area Specialist. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, preparing and presenting treat orders, and maintaining a clean and safe work environment.Key ResponsibilitiesTreat...

  • Customer Service Representative

    4 days ago

    Hinesville, Georgia, United States Domino's Franchise Full time

    Job SummaryDomino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesMeet and greet customers on the phone and in person, ensuring a...

  • Customer Service Representative

    6 days ago

    Hinesville, Georgia, United States Domino's Franchise Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...

  • Customer Service Representative

    7 days ago

    Hinesville, Georgia, United States The Sherwin-Williams Company Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Store Associate. As a key member of our store team, you will play a critical role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding customer service by greeting customers,...

  • Customer Service Representative

    6 days ago

    Hinesville, Georgia, United States The Sherwin-Williams Company Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Store Associate. As a key member of our store team, you will play a critical role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding customer service by greeting customers,...

  • Customer Service Specialist

    6 days ago

    Hinesville, Georgia, United States The Sherwin-Williams Company Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate at The Sherwin-Williams Company. As a Store Associate, you will play a critical role in delivering exceptional customer service and driving sales growth in our retail stores.Key ResponsibilitiesCustomer Service: Ensure high levels of customer...

  • Department Leader

    3 days ago

    Hinesville, Georgia, United States Family Tree Nursery Full time

    Job Summary:FAMILY TREE NURSERY is seeking a highly skilled and experienced Department Leader to join our team. As a key member of our management team, you will be responsible for leading and managing a team of employees to achieve exceptional results in a fast-paced retail environment.Key Responsibilities:Lead and manage a team of employees to achieve sales...

  • Customer Service Representative

    7 days ago

    Hinesville, Georgia, United States Car Wash Express, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our clients, and contributing to the overall success of our business.Key...

  • Customer Service Rep.

    3 months ago

    Hinesville, Georgia, United States Herdrich Petroleum Full time

    Join our team In this role you are the front line in our relationship with our customer. Offering that great level of service is what will set you apart from others in this very competitive industry.ResponsibilitiesThroughout your shift you will be responsible cashing out customers and for a variety of tasks to ensure the store is well kept, fully stocked...

  • Customer Service Sales Representative

    1 week ago

    Hinesville, Georgia, United States Rogers Sporting Goods Full time

    Position OverviewWe are looking for a dedicated Customer Service Sales Representative to join our team at Rogers Sporting Goods. This role is essential in delivering exceptional service and support to our valued customers.Key Responsibilities:Greet customers and assess their needs effectivelyProvide assistance with a friendly and professional...

  • Customer Service Representative

    2 weeks ago

    Hinesville, Georgia, United States Central Power Systems & Services Full time

    Position OverviewThe role of the Customer Service Representative is pivotal in bridging the gap between our Service Department and valued clients. This position entails taking full responsibility for all Service Orders initiated by customers, ensuring a seamless experience from start to finish.Key ResponsibilitiesAct as the primary point of contact for...

  • Customer Service

    1 month ago

    Hinesville, United States Melissa Ray - State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Customer Service

    4 months ago

    Hinesville, United States Melissa Ray - State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Cafe Customer Service Associate

    2 weeks ago

    Hinesville, Georgia, United States Hy-Vee Supermarket Full time

    Position Overview:As a Coffee Shop Attendant, you will play a vital role in delivering exceptional service to our customers. Your primary responsibilities will include:Order Fulfillment: Accurately processing and preparing customer orders throughout the day.Food Safety: Handling food items in accordance with safety standards to ensure customer...

  • Sales Associate

    5 days ago

    Hinesville, Georgia, United States Westlake Hardware Full time

    About Westlake Ace HardwareA leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. With a rich history spanning over a century, the company is committed to delivering exceptional customer service and providing a wide range of products to meet the needs of its customers.Job SummaryThe...

  • Customer Service Full Time

    3 months ago

    Hinesville, United States Georgia Peach World Full time

    Job DescriptionJob DescriptionWe are looking to hire Part Time and/or Full Time Sales Associates who are hungry, hardworking and energetic for our family-owned and operated country stores in Townsend or Richmond Hill, GA. This individual will be responsible for greeting customers, stocking shelves, and creatively promoting and up-selling the products...

  • Customer Service Specialist

    1 month ago

    Hinesville, United States Car Wash Express, Inc. Part time $12 - $18

    We are looking to build the right team and we're offering a $900.00 sign-on bonus program to accomplish our mission!Are you the missing link we're looking for?Opportunities:We have open positions available at Multiple Locations in SouthEast GA (See Locations below). We offer a RAPID-Growth Ladder to help develop our associates! Hard work affords you the...

  • Customer Service Specialist

    3 months ago

    Hinesville, United States Car Wash Express, Inc. Full time $12 - $18

    We are looking to build the right team and we're offering a $900.00 sign-on bonus program to accomplish our mission!Are you the missing link we're looking for?Opportunities:We have open positions available at Multiple Locations in SouthEast GA (See Locations below). We offer a RAPID-Growth Ladder to help develop our associates! Hard work affords you the...

  • Guest Service Ambassador

    4 days ago

    Hinesville, Georgia, United States McDonald's Restaurants Full time

    We're looking for individuals who embody the spirit of McDonald's Restaurants. As a Guest Experience Leader, you'll play a vital role in delivering exceptional service to our customers. Here's what you can expect:Key Responsibilities:Provide top-notch service to every customer, ensuring their experience is memorable and enjoyable.Work collaboratively with...

  • Department Leader

    4 days ago

    Hinesville, Georgia, United States Family Tree Nursery Full time

    About UsFamily Tree Nursery is a leading garden center, committed to providing a unique horticultural experience to our customers. We pride ourselves on our customer service, quality plants, creative displays, and fun events. Our team is passionate, hardworking, and dedicated to delivering exceptional results.Job SummaryWe are seeking a highly skilled and...