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Market Manager/Branch Manager

2 months ago


Pompano Beach, United States CenterState Bank Full time

** Market Manager/Branch Manager - Pompano Beach/Coral Springs** **Job Category****:** Branch Manager

**Requisition Number****:** RETAI07475

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**Job Details** **Description** **Job Description** **Position Title:** Retail Market Manager (Classification I, II) **Division:** Executive **Reports Directly To:** Community President **BASIC PURPOSE:** This position is responsible for, but not limited to, accomplishing business development activities by researching and developing marketing opportunities and plans; implementing sales plans; managing staff. **ESSENTIAL FUNCTIONS:** This position is expected to perform the specific duties, tasks, and responsibilities as outlined below: * Responsible for the direction, administration, and operations of a group or teams within a geographic area/market; provides necessary guidance and support to achieve performance targets and objectives * Primary focus on day-to-day operational execution, although role will also include contributing to strategic planning within area of expertise, 40% strategic, 40% tactical, and 20% transactional * Concurrently, manage a branch and meet all branch management responsibilities * Responsible for developing short and long term strategic planning goals for assigned areas or teams * Manages the branch managers to meet branch objectives * Participates in activities for generating new business such as sales calls and special events * May work with third parties to promote new business * May have personal production responsibilities * Ensure that the Banks policies and procedures, code of conduct, and regulatory guidelines are strictly complied with * Provide assistance to other employees by liaising with them through healthy and positive interactions * Be involved in performing marketing endeavors/efforts * Continuously update skills by participating in professional training * Seek opportunities to improve skills through cross-training offered by the Bank * All other tasks, responsibilities or duties, as directed by management **OTHER SKILLS/QUALIFICATIONS:** * Must have strong communication skills characterized by excellent writing and speaking skills * Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department * Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank * Must have good knowledge of business English, including spelling and punctuation * Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers * Must be well-organized, accurate, and attentive to detail * Must be cooperative and willing to assist coworkers and customers on a regular basis * Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others * Must possess excellent multi-tasking skills and be able to function well under pressure * Must be able to remain composed under pressure and respond to customer and coworker concerns regularly * Must have a keen eye for detail and follow instructions to the letter * Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times **ESSENTIAL PHYSICAL DEMANDS:** * Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each work day * Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift * Must be able to walk frequently throughout the day * Must be able to hear and communicate with coworkers and customers throughout the day * May need to lift up to 25 pounds one to two times a day to perform job The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position may require regular before/after normal business hours, or regular out-of-town travel. **WORK ENVIRONMENT:** * Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Banks grooming and dress codes * Must demonstrate excellent interpersonal skills with customers and coworkers * Must be willing to function as a team member * Must be willing to demonstrate commitment to CenterState Banks mission and goals **MINIMUM QUALIFICATIONS:** * College degree or related field experience * Seven years of prior experience in bank or in a sales capacity * At least three years of experience in a branch or team leader equivalent role * Excellent verbal and written communication skills * Computer Literate * Requires strong knowledge of personal computer, Microsoft Office and other software used in department * Must be able to prepare documents and compose business letters and memorandums * Must have good knowledge of business English, spelling and punctuation * Requires knowledge of office practices, procedures and general office machines These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed above are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. **To be eligible to apply for an open position, a team member should:** Have completed a minimum of one (1) year of continuous employment in their present position. (Team members who have advanced in the same job through a career progression at the same branch i.e. Teller I promoted to Teller II or a Customer Care Rep I promoted to Customer Care Rep II, for job posting purposes, will be considered as having continuous employment in their present position.) * Meet the minimum qualifications for the positions * Not have another posting application submitted * Be employed as a full time or part time employee **Interested internal candidates are required to notify their supervisor prior to applying for an open position.** *For more information on these policies, see pgs. 46-47 of* *.* **Travel Required** Yes .

AS NEEDED

**Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications**

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