Contract - IT Asset Management (HAM/SAM)

3 weeks ago


Chicago, United States Request Technology Full time

Contract IT Asset Management (HAM/SAM)

Rate: open

Location: Chicago, IL

Hybrid: 3 days on-site, 2 days remote

Qualifications

  • Experience with ServiceNow.
  • Experience with HAMPro, AssetTrack, dcTrack and other hardware management software.
  • Experience interpreting licensing terms and conditions, purchase orders, and service agreements.
  • Knowledge of Hardware Asset lifecycle from request to disposal.
  • Knowledge of inventory process and controls including asset tagging and data cleansing.
  • Experience in ServiceNow Orchestration and Performance Analytics.

Responsibilities

  • Support the management and performance of IT Asset Management, and subsequently IT Service Management (ITSM), solutions that will effectively and efficiently support the strategic objectives and operational needs.
  • Support the population and maintenance of the ServiceNow Software Hardware Management (HAM) Database.
  • Provide services to the ITSM team and will be responsible for the day-to-day activities relating to hardware asset management, including procurement and onboarding documentation, asset tracking, auditing, and disposal, to ensure compliance with procedures and standards.
  • Collaborate with the rest of the ServiceNow platform team, Configuration Management team, Discovery team, ITSM team and Software Asset Management (SAM) team members on various technical integrations.

by Jobble



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