Contract - IT Asset Management (HAM/SAM)
1 month ago
Contract – IT Asset Management (HAM/SAM)
Rate: open
Location: Chicago, IL
Hybrid: 3 days on-site, 2 days remote
Qualifications
- Experience with ServiceNow.
- Experience with HAMPro, AssetTrack, dcTrack and other hardware management software.
- Experience interpreting licensing terms and conditions, purchase orders, and service agreements.
- Knowledge of Hardware Asset lifecycle from request to disposal.
- Knowledge of inventory process and controls including asset tagging and data cleansing.
- Experience in ServiceNow Orchestration and Performance Analytics.
Responsibilities
- Support the management and performance of IT Asset Management, and subsequently IT Service Management (ITSM), solutions that will effectively and efficiently support the strategic objectives and operational needs.
- Support the population and maintenance of the ServiceNow Software Hardware Management (HAM) Database.
- Provide services to the ITSM team and will be responsible for the day-to-day activities relating to hardware asset management, including procurement and onboarding documentation, asset tracking, auditing, and disposal, to ensure compliance with procedures and standards.
- Collaborate with the rest of the ServiceNow platform team, Configuration Management team, Discovery team, ITSM team and Software Asset Management (SAM) team members on various technical integrations.
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